We look forward to seeing you on the Outer Banks! · What to expect · COVID-19 Notice and Disclaimer to Guests
Outer Banks / Guest Information
Check-in begins at 4:00PM Unless early check-in was confirmed and paid for prior to arrival.
To ensure you are alerted when it is time to check-in, please confirm your cell phone number on file logging in to your Twiddy.com account and navigating to the 'My Information' section, or you may download the Twiddy app if you prefer not to receive text messages.
Guests staying in keyless homes will not come to the office for check-in. You may go directly to the home once you receive your text that the home is ready for your arrival. Read our troubleshooting guide for additional information.
In an effort to limit contact, we will be offering curbside check-in at our Duck and Corolla office for homes with physical keys. You may proceed to the office to pick up your keys to the home once you receive the text that the home is ready for your arrival. If you will be arriving after our office has closed, your check-in packet will be left in the After-Hours Exchange box if your balance is paid in full and we have your signed lease. These boxes are located beside each office's main entrance door.
You will receive a text message when the home is ready. If you arrive in the area early, please refrain from going to the home or parking in the driveway until you receive the text. Parking at the home could delay or stop services from being completed.
In order to maintain proper social distancing, we also ask that you refrain from waiting at our offices so that guests who need to pick up their keys may do so safely and comfortably. Looking for things to do? Hit the beach, take a walk, grab a bite to eat, etc. Browse the Travel Guide
Maintenance and pool-service may still be ongoing when you arrive at the home. Please allow the technicians to complete their work before entering. Do not get in a pool or hot tub unless it has been serviced.
Blankets and/or Comforters will be placed in the closets and will not be on the beds. We encourage you to bring your own warmth layer. If you would like to use the blanket or comforter in the closet, please launder prior to using.
Check-out is at 10:00 am without exception.Please make sure all of the following items are addressed prior to your departure:
A limited number of 1:00 pm check-ins are available for a nominal fee. Requests must be made by contacting our office and paid for in advance prior to arrival. We cannot offer this service for certain homes, including those with seven or more bedrooms or homes occupied by owners the preceding week. Please contact our office to confirm availability and arrange to have early check-in added to your reservation.
Rest assured we are taking all necessary precautions to prepare for your upcoming vacation in the wake of COVID-19. Hospitality and cleanliness are a top priority, especially as we continue to navigate these uncharted waters with you.
All homes are cleaned to industry standards Watch a Video
Stores and businesses are open and look forward to seeing you
Beaches are still beautiful and the sun is still shining View Beach Cam
Questions or concerns?
Call Us: (252) 457-1100
Text Us: (252) 888-2598
The Outer Banks now open to visitors! We're so excited for your visit and rest assured we are taking all necessary precautions to prepare for your upcoming vacation in the wake of COVID-19. Hospitality and cleanliness are still our top priority. For more information, read our response to coronvavirus.
Still have questions or concerns? Read our frequently asked questions.
Availability is going fast, so now is the time to book your relaxing vacation on the beach.
Start a new search
Looking for a last-minute deal?
Book a vacation and help a family
Text us and we can help find your perfect home
We can't wait to welcome you!