Too Many Choices?
As you consider your vacation choices, you’ll see a lot of websites offering vacation rental homes. Some are managed professionally right here on the Outer Banks and others belong to a “home sharing” program.
You’d be right to wonder how different approaches compare and what ultimately will work best for your family.
While we believe the professional approach provides the highest quality OBX vacation, our ultimate goal is to help you make the best decision for you and your loved ones.
We’re Local Professionals
We’re a group of local residents who in many cases have lived in and raised a family on the Outer Banks for many years. We don’t outsource hospitality at all. When you call, you get a real, live person right away - a person who drives down Duck Road every morning to get to our office. When you need recommendations, help, or support you’re getting it from experienced locals who live right down the street.
We are a full-time professional firm - this isn’t a hobby or side gig for us and your satisfaction is how we earn a living. We’re regulated by the State of North Carolina to safeguard your vacation dollars and have been in continuous operation in Duck, NC for more than 40 years.
Over 1000+ Exclusive Rentals
We have the largest selection of homes on the Outer Banks from the simply unique to the extraordinarily luxurious. We started in Duck with four homes in 1978 and have grown a little bit every year since - not because we wanted to be a big company but because we wanted to treat each customer the way we would want to be treated. Our growth is rooted in our customers’ trust.
We’re locally owned and operated by the same family since our founding. This means that our ownership structure focuses on local people, local investments, local communities, and the long-term happiness of guests as job number one.
Your Money Stays Here
We support our community. When you book locally with Twiddy & Company, your dollars contribute to several local Outer Banks organizations and events that are near and dear to us, like the Outer Banks Community Foundation, Dare Education Foundation, College of the Albemarle, NC Community Foundation, Outer Banks Forum, and The Lost Colony. We also support Dare and Currituck County schools, events at locally-owned restaurants, and several other local organizations that assist members of our community.
Innovation and efficiency are at the heart of many of Twiddy & Company’s eco-friendly business practices. Providing excellent service to our owners and guests requires multiple administrative, maintenance and housekeeping tasks and our efforts to do them efficiently permeate each facet of our business.
Our paperless guest and owner contract processes save an estimated 100,000 sheets of paper per year, spare the planet the carbon that would be produced in their transport and delivery, and ultimately reduce waste. Guests complete their Vacation Rental Agreement (lease) online and homeowners receive and sign their Rental Management Agreements electronically.
In early 2008, Twiddy began replacing traditional incandescent and reflector flood bulbs in our vacation homes with energy-saving CFL bulbs. Compact fluorescent light bulbs (CFLs) save a significant amount of energy, which is compounded by the number and size of homes that we maintain in our rental management program. Although initially more expensive than incandescent bulbs, CFL bulbs offer considerable savings in the long run because they use 1/3 the electricity and last up to 10 times as long – as many as 10,000 hours. Dominion North Carolina Power estimates that over the life of a CFL, one can save up to $57 in energy costs.
In 2015, Twiddy stopped printing the traditional Vacation Planner, with the adoption of a more robust website, making searching for the perfect vacation home even easier online. Additionally, the printed Guest Directory was retired after the final publication in 2018.
Twiddy’s housekeeping crews use a collection of centrally dispensed cleaning products and refillable bottles to reduce packaging waste. With hundreds of crews in force and each with multiple types of cleaning products, we are saving a lot of high-density plastic from ever-burdened landfills. In addition, the housekeepers use reusable microfiber towels instead of paper towels to reduce consumption and waste.
In addition, our day-to-day office practices include recycling, paper-conscious printing and copying, filtered drinking water (vs. bottled) and the use of recycled and biodegradable paper products. The Twiddy team continues to find ways to work smarter and reduce our environmental impact.
Because of these reasons and others, we've seen the following things happen:
More than half of our guests last year were repeat guests to Twiddy & Company.
Our guest satisfaction survey results were the highest they’ve been in over 40 years.
We have over 150 local and full-time employees ready to help you have a great time.
Sustained community investment in a wide range of non-profit and community events.
We believe in good competition and welcome various approaches to serve vacation home renters. We also believe that as we deliver a great product and great service one family at a time, you’ll join many others in trusting Twiddy & Company year after year.