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Weather on the Outer Banks

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Latest Weather Information

Important Weather Alert: Tropical Storm Chris

 Latest Beach Report

 Current Beach Conditions

 Latest Bulletin

BULLETIN #2
Coastal Storm Impacts
Sunday, July 08, 2018 10:05 AM
Storm: Tropical Storm Chris

Please be advised that the coastal storm currently impacting The Outer Banks has been upgraded to Tropical Storm Chris. While the storm will thankfully begin to slowly move offshore, and no direct land impacts are currently forecasted, we will continue to experience strong and sustained onshore winds and dangerous surf until at least Tuesday (7/10).

Given these conditions, approach all beach accesses with extreme caution, as we may experience significant beach erosion that could affect use of walkways, stairs, or foot paths. In addition, do not attempt to swim in the ocean if Red Flags or other safety advisories from local lifeguards are posted.

For the 4x4 beaches, exercise extreme caution when traveling to and from your rental home, as some sections of beach or road may be impassable due to these conditions, especially during high tide. We urge you not to drive your vehicle through water where the depth cannot be safely determined.

We also ask for your continued patience and understanding concerning service requests for your rental home. The particularly strong onshore winds that we are forecast to experience until at least Tuesday will naturally cause sand to blow into pools, which cannot be addressed until conditions improve. Until that time, please keep in mind sand will not affect the chemical balance or function of the pool. These same weather conditions will also lead to salt-spray build-up on oceanfront windows, which also cannot be addressed until winds subside. 

For any storm damages that you need to report, contact Twiddy directly via the App or by emailing GuestRelations@twiddy.com as phone volume may lead to extended wait times. Reporting specific locations and details of the damage, including photos, may help expedite our assessment and/or repair.

Stay up to date on weather conditions by visiting weather.com, noaa.gov/weather, or your preferred weather app and continue to exercise caution until weather conditions improve.


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Weather Resources

Major Weather Websites

Weather information can be found on these websites

Local Emergency Websites

Local emergency bulletins may be found on these websites

Travel Insurance Information

For information on Travel Insurance, use these links

Frequently Asked Questions

What should I do before and after the storm?

In preparation of a storm event, plan accordingly by stocking a supply of non-perishable food items, drinking water, a large cooler with ice, at least one flashlight with batteries, first-aid kit including medications, and other necessities.

Local Gas Stations and Grocery Stores can be found in the following locations:

  • Nags Head/Kill Devil Hills - Food Lion, Harris Teeter, Stop N Shop, Shell, Kangaroo Express
  • Southern Shores/Kitty Hawk/Duck - Food Lion, Harris Teeter, Han-Dee Hugo’s, BP
  • Corolla/4x4 - Food Lion, Harris Teeter, Shell, O.B. Gas & Convenience, Winks of Corolla

In the event of a total power outage, please report this to our local power provider, Dominion Power, at 866-366-4357 from the home's landline telephone if possible. Power outages on the 4x4 beaches may result in temporary loss of water, as these homes feature water service through private wells with electric pumps.

Storms often produce wind-driven rain and may cause leaking around windows, sliders, and doors which typically cannot be addressed until weather conditions improve. Until appropriate measures can be taken to assess a leak, we advise you to place towels at the point of entry to soak up excessive water and to place a container under any active drips.

To report damages after a storm event, contact Twiddy directly via our mobile App or email to avoid extended hold times. Reporting specific locations and details of the damage, including photos, may help expedite our assessment and/or repair. Be aware that persistent and strong on-shore wind may cause sand to blow into pools and salt to buildup on oceanfront windows. Sand will not affect the chemical balance or function of the pools and windows may have to be assessed after conditions improve.

For more information regarding what to do before and after a storm, view this pdf.



When is the hurricane going to hit?

If a hurricane is imminent, please refer to the following local media outlets for up-to-date information regarding mandatory evacuations:

Television Stations:

The Weather Channel (cable channel 16)
Outer Banks TV (cable channel 12)
Local NC TV (cable channels 7 and 9)
Southeast VA TV (cable channels 3, 10 and 13)
Local Public Access TV (cable channel 19)

FM Radio Stations:

92.3, 93.7, 94.9, 95.3, 99.1, 102.5, 104.1 or 105.7 FM

Local Websites:

Dare County
Currituck County



When will you be evacuated and how will you be notified?

If a mandatory evacuation is issued by the Emergency Management Service, you must comply. Twiddy will use commercially reasonable efforts to contact each occupied home by phone, text and/or email and advise guests of the proper departure procedures. If a voluntary evacuation is issued by the Emergency Management Service, we strongly urge you to comply.

Once evacuations are issued, traffic will become extremely heavy as visitors and residents evacuate the island. Be sure to fill up your gas tank prior to evacuating the area; travel times will be extended due to the high volume of traffic. Local authorities will actively assist evacuation traffic. Blue “Evacuation Route” signs mark the recommended path of evacuation during a hurricane.



How will you know it’s safe to return and that your house is not damaged?

To verify the evacuation has been lifted, please visit the following websites:

For homes located in Duck, Southern Shores, Kill Devil Hills, Nags Head: Dare County
For homes located in the 4x4 beaches and Corolla: Currituck County

Once the mandatory evacuation has been lifted, available Twiddy staff will begin assessing the condition of vacation homes so that information regarding habitability may be posted on the Twiddy website. Our website www.twiddy.com will be updated as frequently as possible with applicable information. The expediency and accuracy of such communications are dependent upon the assumption that the mandatory evacuation has been lifted and our office, software and electrical systems are still intact. The availability of staff is dependent on their safety and availability in the wake of the hurricane.

You may only return to the area only after you have verified that the evacuation has officially been lifted and we have confirmed that your vacation home will be habitable upon your return.



Will you be refunded by Twiddy & Company Realtors or CSA Travel Protection in the event a Mandatory Evacuation is ordered?

CSA Vacation Rental Insurance coverage was offered at the time you booked your vacation rental. If purchased, you will have received your CSA Vacation Rental Insurance Description of Coverage prior to your vacation. Once a storm has been upgraded to Hurricane status, the event is considered foreseeable, meaning the insurance plan can no longer be purchased to cover losses that may be suffered from that specific storm. CSA’s plan provides coverage for a number of events that may be encountered during hurricane season, such as mandatory hurricane evacuations, interruptions of essential services (water, electric, gas, etc.) at the vacation home, road service interruptions, flight delays and/or cancellations, and the guest's personal home being made uninhabitable by hurricane or other natural disaster. Please follow the state authorities’ guidelines regarding a mandatory evacuation.



Will you be refunded if you do not have Travel Insurance?

You will not be entitled to a refund from Agent, Owner or the insurance company if you refused to purchase the Travel Insurance policy.



What does CSA Vacation Rental Insurance cover if there is a mandatory evacuation?

What if a mandatory evacuation is issued during my trip?

You should consider seeking accommodations out of harm's way. CSA reimburses for reasonable additional accommodation expenses incurred during the mandatory evacuation period. The limits for reimbursement can be referenced in the Travel Delay coverage section of the Description of Coverage. 

You can seek reimbursement for trip days that can't be used because of a current evacuation order. The coverage to reference is Trip Interruption. 

What if the mandatory evacuation order is lifted during my trip?

If you have more than half (or more than seven days) of your trip remaining, there typically isn't coverage for the rest of your unused arrangements if you decide to go home and end the trip early. If you have more than half (or fewer than seven days) remaining on your trip when the evacuation order is lifted, the plan can provide coverage for the remaining portion of your trip. 

If the evacuation order is lifted and you have more than half (or more than seven days) of your trip remaining, there typically isn't coverage for the rest of your unused arrangements if you decide to go home and end the trip early. If you have more than half (or fewer than seven days) remaining on your trip when the evacuation order is lifted, the plan can provide coverage for the remaining portion of your trip. 

What if you stayed home because of a current evacuation order?

Once the evacuation order is lifted if you have more than half (or more than seven days) of your scheduled trip remaining, there typically isn't coverage for the rest of your unused trip cost if you decide not to travel. If the evacuation order is lifted and you have less than half (or fewer than seven days) remaining on your scheduled trip, the plan can provide coverage for a full cancellation. 

What if the mandatory evacuation order is issued a few days before my trip?

If the evacuation order is still in effect when the trip is supposed to begin, and your scheduled trip is less than seven days long, you can claim for a full cancellation. 

If the evacuation is still in effect when your trip is supposed to begin and remains in place for half of the scheduled trip or more, you can claim for the total of your unused trip cost. You can also claim for a full cancellation if you have seven days or less of your reservation remaining when the evacuation is lifted. You may reference the Trip Cancellation coverage in these situations.

Please pay attention to the evacuation order's status when deciding whether or not to cancel your plans.

What if the mandatory evacuation order is in effect now but my trip is scheduled for the future?

A current evacuation order usually isn't a covered reason for guests to cancel their future trip. If the evacuation order is lifted before your scheduled arrival, the policy typically won't provide coverage. You are encouraged to pay attention to news updates on any current storm or hurricane that could impact your trip. 

How do I file a claim?

To file a claim, complete the Hurricane Claim Form and send it to CSA with a copy of the rental agreement and any other supporting documentation. Be sure to include any receipts for additional expenses incurred as a result of the mandatory evacuation. This helps to evaluate your claim even faster.

For questions or assistance, please call (800) 554-4513 or email CSA at claims@csatravelprotection.com.

Previous Bulletins

BULLETIN #1
Coastal Storm impacts
Saturday, July 07, 2018 4:51 PM
Storm: Tropical Depression #3

Please be advised that The Outer Banks is currently experiencing coastal storm conditions associated with Tropical Depression #3, with inclement beach and ocean conditions expected to continue through at least Sunday (7/8). While the storm is currently not forecasted to have any direct land impacts,  we may anticipate strong and sustained onshore winds, dangerous surf, and scattered thunderstorms until conditions begin to improve by late Monday (7/9) and Tuesday (7/10).

For the 4x4 beaches, exercise caution when traveling to and from your rental home, as some sections of beach or road may be impassable due to these conditions, especially during high tide. We urge you not to drive your vehicle through water where the depth cannot be safely determined.

Approach all beach accesses with extreme caution, as we may experience beach erosion that could affect use of walkways, stairs, or foot paths. In addition, do not attempt to swim in the ocean if Red Flags or other safety advisories from local lifeguards are posted.

We also ask for your patience as these weather conditions may cause slow moving traffic and service delays for Twiddy Staff and local service providers.

For any storm damages that you need to report, contact Twiddy directly via the App or by emailing GuestRelations@twiddy.com as phone volume may lead to extended wait times. Reporting specific locations and details of the damage, including photos, may help expedite our assessment and/or repair. Also be aware that the persistent and strong onshore wind may cause sand to blow into pools and salt buildup on oceanfront windows. Sand will not affect the chemical balance or function of the pools and windows may have to be assessed after conditions improve.

Stay up to date on weather conditions by visiting weather.com, noaa.gov/weather, or your preferred weather app and continue to exercise caution until weather conditions improve.