Please click here to view the latest information regarding Coronavirus (COVID-19) on the Outer Banks.

Updates from the Outer Banks

Latest Information 

Important Alert: Coronavirus (COVID-19)

 Video Updates

 Current Beach Conditions

 Bulletins

BULLETIN #10
Coronavirus (COVID-19)
Monday, March 30, 2020 2:55 PM

As of March 30 at 5:00pm, the Governor has issued a Stay Home order for all of North Carolina. The Order directs people to stay at home except to visit essential businesses, to exercise outdoors, or to help a family member. Specifically, the order bans gatherings of more than 10 people and directs everyone to physically stay at least six feet apart from others. This Order permits the following businesses to remain open:


• Restaurants that provide take-out, drive-thru, or delivery
• Grocery stores
• ABC stores and beer and wine stores
• Doctors and other healthcare providers
• Pharmacies
• Hardware stores
• Post offices
• Gas stations and convenience stores
• Veterinarians and pet supply stores
• Hotels, airlines, buses, taxis, and rideshare services
• Places of worship
• Child care providers

Click here to view a full list of FAQs on the Stay at Home Order.

Travel restrictions remain in place. Visitors and non-resident property owners are not permitted access to the Outer Banks. Stay tuned to official county websites for the most up to date and accurate information:

Dare County

Currituck County

We will also continue to post bulletins and updates on social media as information becomes available.


Additional Resources

Local County Websites

Please monitor these official resources

Travel Insurance Information

Please contact Generali Global Assistance directly

Frequently Asked Questions

Can I still visit the Outer Banks during the restricted access?

While the restricted access is in effect, only residents of the Outer Banks are permitted to enter Dare County and the Currituck Outer Banks.


How long will the restricted access last?

Currently, we do not have information on when the restricted access will lift. We are monitoring the situation closely and will alert guests and homeowners as soon as we learn more.


What is the Twiddy & Company cancellation policy in response to COVID-19? Will Twiddy refund me if I am unable to access the Outer Banks?

Given the unique and rapidly changing nature of this situation, we are handling each reservation individually. If you have questions regarding your reservation, we encourage you to give us a call to discuss your options. Rest assured we are doing our best to help each and every guest as we all navigate these uncharted waters together.


Am I covered by travel insurance?

Since we are not licensed insurance agents, and due to the unique nature of this situation, all travel insurance-related questions should be directed to Generali Global Assistance 888-999-4018. Please reference plan code G-332CSA. We also encourage you to read Generali’s position statement regarding COVID-19 coverage.


What steps are your cleaners taking and what products are you using in the homes?

We’re committed to upholding the highest standards of cleanliness by using cleaning products widely-used in the vacation rental industry. We’re ensuring that our house cleaners continue to pay special attention to frequently touched surfaces including tables, faucets, railings, and doorknobs.

The safety and well-being of our guests are a top priority and the cleanliness of our homes is something we take very seriously.


Is the Outer Banks in short supply of anything?

For updates regarding local businesses on the Outer Banks, we encourage you to either contact these establishments directly or monitor local news outlets to stay abreast of the latest local and regional news around the virus.


Are businesses open on the Outer Banks?

As of March 30 at 5:00pm, the Governor has issued a Stay Home order for all of North Carolina. The Order directs people to stay at home except to visit essential businesses, to exercise outdoors or to help a family member. Specifically, the order bans gatherings of more than 10 people and directs everyone to physically stay at least six feet apart from others. Click here to view which businesses are considered essential.


Will I be welcome back on the Outer Banks once the travel restrictions are lifted?

You may see some negative comments circulating on social media. Please do not let a few peoples’ unfriendly attitudes deter you. The vast majority of folks on the Outer Banks cherish our out of town guests and love sharing our beautiful home with you. We genuinely hope to see all of you back on the Outer Banks as soon as possible and it is safe to do so.

Previous Bulletins

BULLETIN #9
Coronavirus (COVID-19)
Friday, March 27, 2020 3:25 PM

Additional restrictions have been added to the State of Emergency Declaration that is currently in effect in Dare County. The “Stay Home - Stay Healthy” declaration goes into effect on Saturday, March 28 at 5:00PM and is being implemented to further minimize opportunities for exposure and transmission of COVID-19 in Dare County. This is not a Shelter in Place order. For more information and details please visit darenc.com/covid19.  Click for a “Stay Home, Stay Healthy” guide with frequently asked questions.

Currituck County has established a checkpoint just north of Sanderling. The main goal of this checkpoint is to monitor the flow of traffic in and out of Corolla as the county continues to assess local conditions. Anyone who has passed the main checkpoint to gain access to Dare County across the Wright Memorial Bridge will be allowed to pass between Dare County and Currituck County on the Outer Banks.

Travel restrictions remain in place. Visitors and non-resident property owners are not permitted access to the Outer Banks. Stay tuned to official county websites for the most up to date and accurate information:

Dare County

Currituck County

We will also continue to post bulletins and updates on social media as information becomes available.

BULLETIN #8
Coronavirus (COVID-19)
Wednesday, March 25, 2020 5:51 PM

The health and safety of guests, homeowners, and staff remain our top priority. As a reminder, Twiddy & Company has switched to a remote office workforce until further notice. We are still available by phone every day from 9:00AM to 5:00PM.

We are currently experiencing high call volume. It is important to us that everyone gets the assistance they need. If you are not traveling within the next two weeks, we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans and continue to monitor our website for any updates. 

Travel restrictions remain in place. Stay tuned to official county websites for the most up to date and accurate information:

Dare County

Currituck County

We will also continue to post bulletins and updates on social media as information becomes available.

Video update

BULLETIN #7
Coronavirus (COVID-19)
Monday, March 23, 2020 12:42 PM

We are currently experiencing high call volume. It is important to us that everyone gets the assistance they need. If you are not traveling within the next two weeks, we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans and continue to monitor our website for any updates. 

Stay tuned to official county websites for the most up to date and accurate information:

Dare County

Currituck County

Read more on our blog post. We will continue to post bulletins and updates on social media as information becomes available.

BULLETIN #6
Coronavirus (COVID-19)
Saturday, March 21, 2020 1:36 PM

We are currently helping guests with planned arrivals between now and early May. Those with reservations scheduled to arrive at the end of May and later should continue to monitor our latest bulletins. This is a unique situation that is still fluid, still dynamic. At this time, we do not know when these restrictions might end.

Guests with reservations arriving

  • Now through May 15, 2020: Call our office (252) 457-1100 to discuss options for your reservation or if you have already spoken to us but have additional questions as things change.
  • May 16, 2020 and later: If possible, please wait to contact us. It is too early to tell if your reservation will be affected by the current travel restrictions on the Outer Banks. Please continue to check our bulletin for updates.

 

Stay tuned to official county websites for the most up to date and accurate information:

Dare County

Currituck County

Read more on our blog post. We will continue to post bulletins and updates on social media as information becomes available.

Video update

BULLETIN #5
Coronavirus (COVID-19)
Friday, March 20, 2020 9:11 PM

Effective beginning 10pm this evening, Friday, March 20th, Dare and Currituck County will prohibit access to visitors and non-resident property owners. 

Please continue to monitor official county websites for the more up to date information:

Dare County

Currituck County

It is unknown when these restrictions for visitors and non-resident property owners will be lifted. 

We are asking that guests call the office to discuss their impending reservations at (252) 457-1100. We continue to contact guests, focusing first on those scheduled to arrive now through early May. Please know we are doing our best to assist every guest as quickly as possible. Due to high call volume, we ask that those with reservations after May 15th please wait to contact us. If your matter is urgent, please do not hesitate to reach out. This is still a very fluid situation that is likely to change as the days and weeks progress. 

We will continue to update Twiddy.com and our social media channels as new information becomes available.

 

Video update

BULLETIN #4
Coronavirus (COVID-19)
Friday, March 20, 2020 8:02 AM

Currituck County has joined Dare County in issuing an formal statement which restricts visitors from accessing the Outer Banks. Visitors to Currituck Outer Banks (Corolla and the 4x4 beaches) have not been permitted access since Dare County issued their restriction on March 17 as access to these areas is through Dare County. There is currently no information on when the travel restrictions will be lifted. Please continue to monitor official county websites for the more up to date information:

Dare County

Currituck County

We are asking that guests call the office to discuss their impending reservations at (252) 457-1100. We continue to contact guests, focusing first on those scheduled to arrive now through early May. Please know we are doing our best to assist every guest as quickly as possible. Due to high call volume, we ask that those with reservations after May 15th please wait to contact us. If your matter is urgent, please do not hesitate to reach out. This is still a very fluid situation that is likely to change as the days and weeks progress. 

We will continue to update Twiddy.com and our social media channels as new information becomes available.

Video update

BULLETIN #3
Coronavirus (COVID-19)
Wednesday, March 18, 2020 5:43 PM

Access to the Outer Banks is still restricted to residents and property owners only. Dare County has not posted any information on when these restrictions will be lifted at this time. Please follow official county websites for updates:

Dare County

Currituck County

We are asking that guests call the office to discuss their impending reservations at (252) 457-1100. We are also in the process of contacting guests, focusing first on those scheduled to arrive now through early May. Please know we are doing our best to assist every guest as quickly as possible. Due to high call volume, we ask that those with reservations after May 15th please wait to contact us. If your matter is urgent, please do not hesitate to reach out. This is still a very fluid situation that is likely to change as the days and weeks progress. 

We will continue to update Twiddy.com and our social media channels as new information becomes available.

Video update

BULLETIN #2
Coronavirus (COVID-19)
Wednesday, March 18, 2020 9:01 AM

The Dare County Control Group has made the decision to restrict visitor access to Dare County beginning Tuesday, March 17, at 2:00 p.m. Checkpoints have been established at entry points to Dare County and no visitors will be allowed access. Please visit Dare County’s website for the most up to date information. This also restricts access to Corolla and the 4x4 beaches as entry is dependent on travel through Dare County. Please visit Currituck County’s website for more information.

While the travel restriction is in effect, only residents of the Outer Banks are permitted to enter Dare County. Currently, we do not have information on when the restriction will lift. We are monitoring the situation closely and will alert guests once we learn more. 

Guests who are currently in-house are currently not required to leave, but will not be permitted access back into Dare County should they leave and try to return. Also be aware the Governor has issued an executive order effective at 5:00 p.m. March 17 stating all North Carolina restaurants and bars will be closed to dine-in customers. Takeout and delivery orders can continue.

Travel Insurance related questions should be directed to Generali Global Assistance directly at (866) 999-4018 or visit their website (plan code G-332CSA).

For guests with concerns about an upcoming reservation, please contact our office 9:00 a.m. - 5:00 p.m. You may experience extended hold times, but please know we are doing our best to assist every guest as quickly as possible. This is a rapidly evolving situation. We will continue to update Twiddy.com and our social media channels as new information becomes available. 

BULLETIN #1
Coronavirus (COVID-19)
Tuesday, March 17, 2020 1:59 PM

Dare County will restrict access to visitors begining today, March 17 at 2:00PM. Message from Dare County:

In response to updated guidelines from the CDC to avoid discretionary travel and follow the The President’s Coronavirus Guidelines for America, the Dare County Control Group has made the decision to restrict visitor access to Dare County beginning today, Tuesday, March 17 at 2:00 p.m.  Beginning at 2:00 p.m., checkpoints will be established at entry points to Dare County and no visitors will be allowed access. Permanent residents, non-resident property owners and non-resident employees of Dare County businesses may review entry guidelines at www.darenc.com/entry. Staff is working to activate the online permitting system by 1:00 p.m

Please visit Dare County's website for the most up to date information: https://www.darenc.com/departments/health-human-services/coronavirus.

All travel insurance questions should be directed to Generali (plan code G-332CSA). Click here for more information.

This is a rapidly evolving situation and we will share updates as quickly as possible as they become available.

Video update