Find out more about how our Outer Banks vacation rental agency works, what our Outer Banks oceanfront vacation rental homes include and more. Pick the subject of the question for which you are looking for an answer on the left-hand column.
No. Campers, RVs and mobile units are not allowed in any community and may not be parked at the home for additional sleeping space.
Check-in time begins at 4:00 pm. All efforts are made to have homes ready by check-in time, but we cannot guarantee the exact time of occupancy due to unforeseen circumstances. Housekeeping and all maintenance personnel must provide services between occupancies for every home. A limited number of 1:00 pm check-ins are available for a fee. Requests must be approved by phone and paid for in advance of arrival. The fee applies whether or not you arrive by the designated time. Services such as pool & spa cleaning and some maintenance calls may not be completed prior to Early Check-In and guests should anticipate service personnel arriving throughout the afternoon and early evening.
For guests arriving after regular business hours, your check-in packet, including keys or a keyless entry code and directions to the vacation home, will be left in the After-Hours Exchange box at your check-in office if your balance is paid in full and we have your signed lease. These boxes are located beside each office’s main entrance door.
Twiddy cannot predict construction plans in the area and has no control over construction noise. You may reserve a house at a time when there is no construction in progress nearby, but construction could begin prior to your arrival. We regret any inconvenience, but we are not able to facilitate relocations or refunds.
The following amenities are standard to all homes unless specifically noted in the home description:
Bed and bath linens are provided for reservations of seven days or more (except for Twiddy Traditional Homes). Beds (except trundles, top bunks, Futons, rollaways and sleep sofas) are made the day of arrival. Bath linens consist of one bath towel, one hand towel, and one washcloth for each person (based on the advertised bedding), one bath mat for each full bathroom and two kitchen towels. Extra bath towel sets are available for an additional fee. Please contact us at (252) 457-1503 or (252) 457-1100 for more information.
For those vacationing longer than one week, mid-stay cleaning and linen services are available (once per week). These services are complimentary, but must be requested in advance. Please contact our office as soon as possible if you would like to make arrangements.
For Twiddy Traditional Homes, bed and bath linens are not provided as a standard amenity. Guests may rent bed and bath linens through Twiddy (a package for the whole home, or individual sets) or bring their own sheets and towels from home.
The vacation home telephone number can be found by logging in to your Guest Account, and it will be included on your check-in packet. You may also contact our office for this information.
Local Calls: There is no charge for local calls. It is not necessary to dial the (252) area code.
Long Distance Calls: All homes have a long distance block unless otherwise advertised. Options for placing long distance calls include cell phones, calling cards, pre-paid phone cards and collect calls. Any unauthorized long distance calls charged to the vacation home’s telephone will be billed to the leaseholder.
Homes with private wells are listed accordingly within their property description. These homes occasionally experience low pressure, salty, distasteful or discolored water. There may be an unpleasant sulfur odor. Private well water may discolor hair and/or clothing. Many guests choose to use bottled water for drinking purposes even though the water is tested regularly for contaminants. Homes with private wells in the 4x4 areas may have more prevalent water problems, even in homes with water filtration systems.
The following information will also be included in your check-in packet:
Some homes on our website feature floor plans, but not all. If a home on our website does not have a floor plan posted, then we do not have them available. We will be happy to give you as much information as we can.
We do not guarantee TVs in the bedrooms. We guarantee one TV in the great room or main living area of the home.
Twiddy is not responsible for any items left in a vacation home. We will attempt to locate items reported as left behind and, if found, return them for a fee of $25.00, which includes shipping. Three dollars from each box shipped will be donated to the Corolla Wild Horse Fund. For more information on the Corolla Wild horse fund, please visit www.corollawildhorses.com. Items not claimed within 10 days will be donated to a local charity.
Twiddy homes that advertise “Welcome Program” as an amenity provide guests with a Vacation Starter Kit for their arrival. Enjoy the convenience of starter household supplies such as detergent, a garbage bag and paper towels, all in a Twiddy reusable grocery bag. Additionally, soap, shampoo and toilet paper will be placed in every bathroom. Homeowners enrolled in the "Welcome Program" want to take care of some of the necessities so you may begin to relax and enjoy your vacation.
Of course, the beautiful coastline is the main attraction for vacationing families, but there are many other activities to enjoy on the Outer Banks. Visit our Vacation Resources page for a list of local resources and activities, including Twiddy Recommended businesses.
You can also obtain information from the following area establishments:
The closest public boat ramp is located at the Whalehead Club in Corolla, open from sunrise until dusk. Due to shallow water and grass, this ramp is suitable for small craft only. Pirate's Cove Marina in Manteo is suited for larger watercraft.
At milepost 1, there is a Food Lion grocery store in the Marketplace shopping center. There is a Harris Teeter and a Super Wal-Mart in the Shoreside Shopping Center.
In Corolla, there is a Food Lion in Monteray Plaza and a Harris Teeter at The Currituck Club. These are full service markets and are within 15-20 minutes of any home in the Duck or Corolla area.
The closest store to the 4x4 area is the Food Lion located in Corolla. Depending on the location of the home and beach conditions, the trip could take anywhere from 20 minutes to an hour.
Convenience items and some groceries can be purchased at Wee Winks Market (Duck and Corolla locations) or Tommy's Market in Duck.
Our Vacation Resources page shows a list of local resources, including Twiddy Recommended businesses.
There are no water or amusement parks on the Northern Outer Banks. There are many other local activities, including mini golf, 4x4 beach tours, and various watersports.
Click here to view our airport page to see a map with directions and more information on closest airports to the Outer Banks.
Norfolk International Airport is the closest major airport, and is located in Norfolk, VA. Visit their website for flight information & driving directions.
Dare County Airport is located in Manteo, NC. Approximately an hour from Duck, this airport offers charter service. For information, call (252) 473-2600 or visit website.
Duck and Corolla are both wonderful family vacation destinations. Both are relaxed beach communities that are unlike any other location on the Outer Banks.
Duck is an ocean-to-sound community offering beautiful beaches, a small village atmosphere, a bike & walking path, delightful private neighborhoods and an impressive catalogue of charming boutique shops and wonderful restaurants to its visitors. Visitors often jog or bike into the village for a morning paper, afternoon shopping or evening meal. Homes range from colossal to quaint cottages, situated on the oceanfront, soundfront and everywhere in between. Situated in the heart of the village is Duck Town Park, which boasts a soundside boardwalk and walking trails through the maritime forest, amphitheater, playground and planned events during the summer. This lovely diversity is just one aspect of this area’s character that makes it special to both residents and visitors alike.
Corolla offers wide, soft sand beaches and a vast array of shops, restaurants, recreational activities and historic area attractions. Simple to elaborate, homes are scattered across the island from the Atlantic Ocean to the Currituck sound. Aside from the area’s beautiful coastline, fantastic shops, restaurants and recreational activities, Corolla enjoys several unique historical attractions. The Currituck Beach Lighthouse and Whalehead in Historic Corolla Village are open for tours. Historic Corolla Village’s turn-of-the-century restored picturesque shops, schoolhouse and chapel also open their doors to visitors. Recreational activities include a golf course, movie theatre, miniature golf and go karts.
Access a chart with the area's averages by clicking here.
There are several public and semi-public golf courses in the area:
Yes, a Coastal Recreational Fishing License is required for all anglers who recreationally fish in coastal waters in North Carolina (effective January 1, 2007). This license can be purchased on a 10-day, annual or lifetime basis, or combined with a variety of licenses issued by the Wildlife Resources Commission.
Fishing licenses may be purchased from any Wildlife Resources Commission agent (includes most bait and tackle shops), online at NC Wildlife website, at any Division of Marine Fisheries at 252-726-7021 or by calling toll-free 888-248-6834. For complete licensing information, please visit this website or call the Division of Marine Fisheries at 252-726-7021 or 800-682-2632.
The Annual License Fee is $20 for State Residents, age 16 or older and $36 for nonresidents, age 16 or older. The 10-day License Fee is $7 for State Residents, age 16 or older and $18 for nonresidents, age 16 or older.
Communities with a fitness center include Four Seasons in Duck, Schooner Ridge, Duck Landing, Pine Island, Villages at Ocean Hill, and Corolla Light. There is an additional charge for the use of fitness centers in Pine Island and Villages at Ocean Hill, which are both open to the public as well.
The following public locations have internet access available:
Homes designated with a "T" at the end of the property number are Twiddy Traditional Homes. Twiddy Traditional Homes are ideal for guests who seek a classic single-family vacation home. Enjoy reasonably priced accommodations coupled with Twiddy & Company’s unparalleled service. Traditional Homes offer standard equipment and furnishings; however, bed and bath linens, kitchen towels and bed-making services are not included. Guests may rent bed and bath linens through Twiddy (a package for the whole home or individual sets) or may bring their own sheets and towels from home. Traditional Homes offer significant cost savings in a comfortable, clean and inviting setting. Such cozy cottages have attracted visitors to the Outer Banks for many years. Create your own treasured memories in a Twiddy Traditional Home!
The fun begins where the asphalt ends on this untamed stretch of Outer Banks shoreline just south of the Virginia border. A four-wheel drive vehicle and an adventurous spirit are required to explore this beach community, where there are no paved roads, no hotels or restaurants - not even a snack shop. What you’ll find is an uncomplicated, fourteen-mile expanse of wide, sandy beaches, dense maritime forests and marshy soundside coves. Home to the wild horses of Currituck County, the extraordinary possibility of catching a glimpse of these unique creatures is practically commonplace. Keep in mind, they are wild - do not approach them. County ordinance states that you may not come within 50 feet of the horses at any time. Feeding, riding and petting a wild horse is prohibited. While a wild horse sighting is always an exciting event, please remember to use caution and keep your distance- these are wild animals.
Yes! Find great instructional 4x4 videos as well as helpful tips and information for beach driving. Click here to view these instructional 4x4 Corolla videos.
There are no paved roads in the northern Outer Banks beaches—travel is over loose sand roads and actual sand dunes. All-wheel drive (AWD) vehicles are not recommended for this area due to low ground clearance and traction concerns—our experience shows that AWD vehicles in this area are problematic at best. 4x4 vehicles with off-road ground clearance are recommended with reduced air pressure for beach travel. Please consult your vehicle manual and manufacturer for specific information. Twiddy & Company will not be responsible for vehicle recovery if inappropriate vehicles are used for access to the northern beaches.
For more information regarding Currituck County's rules and regulations, please contact the Currituck County Chamber of Commerce at (877) CURRITUCK or visit website.
Low tide is the best time to travel up and down the 4x4 beaches. To view a current tide chart, please click here.
There is limited space available for guests to park two-wheel drive vehicles while vacationing in the 4x4 area. Please plan accordingly. Daily parking may be available in Corolla for a fee.
For 4x4-vehicle rental information, contact: Outer Banks Chrysler - (252) 441-1146 or Enterprise Rent-A-Car - (252) 480-1838.
CSA Travel Protection’s Guest Protect Plan is offered on all lease agreements (coverage is available to U.S. residents only). The Guest Protect Plan provides coverage for your pre-paid, non-refundable trip costs; additional information regarding the insurance is available below. The plan cost for this travel insurance is based on your total balance due and is not subject to tax. You have the option to purchase travel insurance when completeing your Vacation Rental Agreement. If you choose to purchase travel insurance, the premium amount is due on your initial balance due date. We strongly recommend all of our guests purchase this valuable travel insurance, as no refunds will be offered, even in the case of a mandatory hurricane evacuation (N.C.G.S. 42A-36). If you have questions, please contact CSA at (866) 999-4018. Please reference plan code G-332CSA.
Please view our Travel Insurance Page for more information. For additional questions please do not hesitate to call Twiddy & Company or CSA Travel Protection.
State and county taxes apply to all rents and any additional fees and services excluding Travel Insurance. There is no additional handling fee. In Dare County, North Carolina state tax is 6.75% and county tax is 6% (includes homes from Southern Shores to Sanderling). In Currituck County, North Carolina state tax is 6.75% and county tax is 6% (includes homes from Pine Island north to the VA State Line).
The Home Service Fee is a nominal cleaning charge that is added to your reservation. Please contact Twiddy for more information on your vacation home's Home Service Fee. In the event of a cancellation, the Home Service Fee will be refunded.
One-half (1/2) the base rent plus the optional Travel Insurance premium must be received by Twiddy within 48 hours of the lease date when paying electronically and within seven days when sending payment by mail. Leases are signed electronically through the guest login. Guests without an e-mail address will receive their lease by mail. Click here to view sample lease.
Reservations not confirmed by a payment and signed lease within the allotted time are subject to cancellation without notice. Please call us at 1-800-489-4339 or email us in case of delay. Guests receive an e-mail confirmation of their initial payment only.
The unpaid balance of the base rent, plus taxes and all other charges, is due 30 days prior to check-in. For reservations made less than 30 days before arrival, payment is due at the time of booking.
Payment may be made by personal check, e-check, cash, cashier's check, money order, or credit card. For reservations made less than 30 days before arrival, payment must be made by e-check, cashier's check, money order, or credit card. Please note personal checks are not accepted within 30 days of arrival and e-checks are not accepted within 14 days of arrival. We accept only US Funds drawn on a US Bank and only MasterCard, Visa and Discover if using a credit card.
In the event of: (i) Your cancellation of the Rental Agreement or (ii) a material breach of any provision of the Rental Agreement by You, including, but not limited to, Your failure to remit the Final Balance Due, You shall receive a refund of all payments made by You (less a cancellation fee of $100.00 and the Travel Insurance premium if you opted for that coverage) only if the Premises is re-rented on the terms set forth herein. (In such an event, Agent may, in its sole and absolute discretion, reduce the rental amount offered without notice. In this case, the guest canceling their reservation is financially responsible for this reduction and their refund will be reduced by the affect of such reduction.) If the Premises is not re-rented, Agent shall seek an amount sufficient to defray the actual damages suffered (i.e. Agent may, in its sole and absolute discretion, pursue to the fullest extent of the law the original balance owed) as a result of the cancellation or material breach. Whether or not the Premises are re-rented, You, rather than the Agent, shall be responsible for seeking reimbursement of any fees paid by You to Agent for goods, services, or benefits procured by Agent from third parties for the benefit of You that may have been paid out prior to Your cancellation. In the event of a cancellation, the Home Service Fee will be refunded.
There is no additional charge for bringing pets to houses specifying "Pets Allowed." Pets are only permitted in homes that "Pets Allowed" as an amenity in the individual description (NO EXCEPTIONS). A violation of this policy is cause for termination of tenancy. A maximum of two pets are allowed unless otherwise advertised and some homes note specific restrictions regarding the size or type of pet.
Pets are allowed only in homes that list "Pets Allowed" in the individual description (NO EXCEPTIONS). We respect the wishes of our homeowners and incoming guests who may have allergic reactions to pet hair and dander.
Southern Shores leash law requires leashes to not exceed 10 feet in length. Beaches are pet-friendly year-round.
Duck's leash law requires leashes to not exceed 10 feet in length. Pets are allowed to play unleashed on the beach under close supervision of the owner. Beaches are pet-friendly year-round.
Corolla and the 4x4 area require leashes but there are no length requirements.
The following neighborhoods offer outdoor community pools: Ocean Crest, Bias Shores, Tuckahoe, Four Seasons, Sea Pines, Duck Landing, Schooner Ridge, Colony By The Sea, Sandy Ridge, Osprey, Sea Ridge, Northpoint, Port Trinite, Sanderling, Palmers Island, Pine Island, Ocean Sands, Ocean Lake, Crown Point, Buck Island, Corolla Light and The Villages at Ocean Hill.
The following neighborhoods offer indoor pools: Four Seasons, Duck Landing, Schooner Ridge, Northpoint and Corolla Light.
Outdoor community pools are generally open from Memorial Day to Labor Day and are only open to guests and homeowners of that subdivision. Most communities do not allow guests to use the community amenities prior to check-in. Please plan your arrival time accordingly.
Private pools are available from the weekend of April 24 through the weekend of October 11, 2015 unless otherwise specified. Availability dates and charges vary for heated private pools; see individual property information for details.
Outdoor community pools are generally open from Memorial Day to Labor Day and only welcome guests and homeowners of that community. Most communities do not allow guests to use the community amenities prior to check-in, so please plan your arrival time accordingly.
Some homes offer the option of having the pool heated for an additional fee. If available, you will find this information listed within the property description. Availability dates and fees vary for heated private pools; see individual property information for details. Requests for this optional amenity must be confirmed prior to your arrival. The heated pool fee will not be prorated if this service is requested at check-in or during your stay.
Keep vacation homes and vehicles locked at all times. Money, credit cards, and other valuables should be kept in a secure location. Twiddy Housekeeping and Maintenance personnel will be wearing a Twiddy T-shirt or polo when visiting your vacation home. Other vendors should have their company logo on their clothing and/or vehicle. For anyone that stops by your vacation home, it is good practice to ask their name, who they work for, and why they are at the home. Please call Twiddy at (800) 489-4339 to report any suspicious activity at your vacation home.
Midges are small flying insects that resemble mosquitoes, however, they do not bite. They sometimes emerge in large numbers near channels, creeks and large bodies of water such as the sound. Swarms can be dens enough to interfere with outdoor activities. Midges tend to gather in very large, dense masses on the sides of homes, decks, vegetation and carports, and they are highly attracted to light. Extermination/pest control of midges is ineffective because of their breeding habit and habits as adults. To reduce the presence of midges at your vacation home, turn exterior lights off and close window shades at night.
Toilet paper, paper towels, napkins, garbage bags, dishwashing liquids, soap, laundry detergent, and beach towels. Click here for our Vacation Packing List!
Regular business hours are 9:00 am to 5:00 pm, seven days a week. During the busy summer months, our rental staff generally stays in the office until about 6:00 pm on Saturday and Sunday.
For guests arriving after-hours, keys or a keyless entry code and directions to the vacation home will be left in the After-Hours Exchange box if the balance is paid in full and we have a signed lease. These boxes are located beside each office’s main entrance door.
Guests departing before our offices open, should leave their keys and any completed forms in the After-Hours Exchange box located beside the front door of the check-in office.
Guests departing keyless entry homes do not need to come to our office for check-out but entry codes will expire at 10:00 am.
We have two offices, one in Duck and one in Corolla.
Duck Office: The Duck office (1181 Duck Road, Duck NC 27949) is approximately 5 miles north of Kitty Hawk on NC-12. The office is located on the right side of the road. Homes located in Southern Shores, Duck, Pine Island, Pine Island Reserve, The Currituck Club, Spindrift & Ocean Sands check-in at this office location. This includes home number prefixes A-G.
Corolla Office: The Corolla office (1142 Ocean Trail, Corolla NC 27927) is approximately 21 miles north of Kitty Hawk on NC-12. The office is located on the left side of the road just after the Currituck Lighthouse. Homes located in Ocean Lake, Crown Point, Buck Island, Whalehead, Corolla Light, Corolla Village, Ocean Hill, Villages at Ocean Hill, Ocean Beach, Seagull Beach, Swan Beach, North Swan Beach & Carova Beach check in at this office location. This includes home number prefixes GOL-V.
Our busiest season is May through September. Holidays are also a very busy time here on the Outer Banks. Check-in day for the vast majority of the vacation homes on the Northern Outer Banks is either Saturday or Sunday. The standard check-in time for all property management companies in the area is 4:00 pm. The heaviest concentrations of traffic coming onto the Outer Banks and heading north up Route 12 are generally found between the hours of 2:00 pm and 7:00 pm. Arriving early provides guests with a good chance of missing the heaviest traffic, but they will have to find a way to occupy their family until they can check into their home at 4:00 pm. (A limited number of 1:00 pm check-ins are available on a first-come-first-served basis for a fee. Please contact our office if you are interested).
If you arrive early and need to pass some time, Duck and Corolla are filled with unique shops, wonderful restaurants and historical attractions. Our Vacation Resources page offers a list of many merchants and area attractions, including Twiddy Preferred establishments. There are also beach accesses with bathhouses for changing. The Kitty Hawk bathhouse and access is located at milepost 4 on Route 12 and The Currituck County public beach access is in northern Pine Island on Route 12. You can also stop off at the Aycock Brown welcome center at the foot of the Wright Brothers Memorial to change and drive to any of the many public parking accesses in Kitty Hawk, Kill Devil Hills and Nags Head. Check-out day is very similar. Check-out time for all homes is 10:00 am. In general, the earlier you leave the better. Traffic typically picks up around 8:00 am and stays steady through lunch time.
Check-out time is 10:00 am for all homes without exception. Keys should be returned to your check-in office by 10:00 am. Each office has an After-Hours Exchange box for early departures. Please refer to the back of your check-in packet or your Guest Directory for departure instructions. Guests departing keyless entry homes do not need to come to our office for check-out but entry codes will expire at 10:00 am
Fireworks of any nature whatsoever are strictly prohibited on the Outer Banks.
Beach fires are strictly prohibited in Currituck County, Duck, and Southern Shores.
Motorized personal watercraft are not permitted in the ocean on the Northern Outer Banks. Duck and Corolla do allow motorized personal watercraft on the Currituck Sound. The closest local boat ramp is located at the Whalehead Club in Corolla.
ATVs are NOT permitted on the Northern Outer Banks beaches.
Lifeguards are on duty seven days a week from Memorial Day through Labor Day (except in inclement weather) at the locations shown below. Hours and locations are subject to change.
Southern Shores: Lifeguards are on duty, and roving lifeguards (4x4 trucks and ATVs) are on patrol, from 10:00 am to 6:00 pm daily. From May 1 through Memorial Day and Labor Day through October 15 there are only roving lifeguards. Stands are located at Chicahauk Trail, Hillcrest, East Dogwood Trail (6/23-8/11) and at the fork in the road at Route 12 and Ocean Boulevard (6/23-8/11).
Duck: Lifeguards are on duty, and roving lifeguards (4x4 trucks and ATVs) are on patrol, from 10:00 am to 6:00 pm. From May 1 through Memorial Day and Labor Day through October 15 there are only roving lifeguards. Stands are located at Sprigtail Drive, Plover Drive (6/23-8/11), Four Seasons, Scarborough Lane (6/23-8/11), Schooner Ridge Drive, and Barrier Island.
Corolla: Lifeguards are on duty, and roving lifeguards (three EMT-manned Quick Response Vehicles and nine ATVs) are on patrol, from 9:30 am until 5:30 pm. Stands are located at Hampton Inn Oceanfront (Pine Island), Currituck County Public Beach Access (Pine Island), Sections B, D, F, O and P of Ocean Sands, Crown Point Beach Access, Buck Island Bathhouse, Sailfish, Bonito, Herring and Sturgeon Streets (Whalehead), Corolla Light (at oceanfront pool deck), across from the Currituck Lighthouse, and Villages at Ocean Hill (by the oceanfront pool).
4x4 Area: Three roving lifeguards patrol from the end of Highway 12 to the Virginia state line from 9:30 am until 5:30 pm.
If red flags are flying, swimming is prohibited. Although the flags may fly when the weather seems fine, it's hard to judge if the water is safe. Ocean swimming is not like swimming in a lake or pool, as strong littoral currents, rip currents, tidal currents near inlets, and shifting sand can make swimming dangerous.
Most importantly, stay calm. Panic is often more dangerous than the rip current itself. Swim parallel to the shore until you are out of the current, then swim towards the beach.
Have a question you’d like to see added to our Outer Banks FAQ page? Need help finding your perfect Outer Banks oceanfront vacation rental home? Call (888) 640-6351, or send one of our Vacation Specialists an email for fast, friendly assistance.