Coronavirus response

Our Response to Coronavirus

Outer Banks Coronavirus Response

We took additional measures to make sure our valued guests and extended Twiddy family were well taken care of throughout the COVID-19 pandemic. Together, we were able to navigate through the unprecedented event. This page was used during 2020 and 2021 to outline Outer Banks coronavirus updates, both from Twiddy and the state of North Carolina, throughout the pandemic. 

Committed to Safety

The safety and wellbeing of our guests are always a top priority, and the cleanliness of our homes is something we take very seriously. We remain committed to upholding the highest standards of cleanliness by using cleaning products widely used in the vacation rental industry.

Housekeeping

  • Our housekeeping crews are thoroughly trained before preparing any homes.
  • Our housekeeping supervision team works in the field to help ensure proper practices are being followed.
  • During the COVID-19 pandemic, we supplied cleaning crews and staff with the necessary Personal Protective Equipment (PPE).
  • We took additional precautions such as more targeted disinfecting of high touch/high traffic surfaces including tables, faucets, and doorknobs.
  • We continue to utilize products that are EPA-approved for use against the virus that causes COVID-19.
  • Bed sheets and bath towels are always provided by a state of the art commercial laundry facility.
  • Pools and hot tubs continue to be cleaned and have the chemicals balanced between guests.

Check our Frequently Asked Questions for answers to popular cleaning questions.

Field Services

  • Our Field Technicians continue to assist in preparing homes for arrival, as well as handle various maintenance concerns that may arise during your stay.
  • During the COVID-19 pandemic, Field Technicians wore necessary Personal Protective Equipment (PPE) when entering homes.
  • Maintenance issues are addressed by our Field Technicians with as little interruption to your stay as possible.

Enjoy the Outer Banks from Home

We know that taking a vacation is important and, let's be honest, we could all use one right about now. Until you can visit in person again, we have put together a collection of videos, blogs, and more help you relax and soak in the sights and sounds of the Outer Banks right from home.

Serenity Videos OBX
Sunrise on the OBX
COMING SOON

Frequently Asked Questions

Cleaning & Safety Measures

We’re committed to upholding the highest standards of cleanliness by using CDC-recommended and EPA-approved products to clean our homes. We’re ensuring that our house cleaners continue to pay special attention to frequently touched surfaces including tables, faucets, railings, and doorknobs. The safety and well-being of our guests are a top priority and the cleanliness of our homes is something we take very seriously.

Our Field Supervisors perform routine quality assurance audits to ensure that cleaning and inspection processes are followed. For reservations that include linens, beds will be made with fitted sheet, flat sheet and pillow cases only. In an effort to limit contact with your bedding, other bedding will be placed in the closet of the bedroom, including extra pillows, shams, comforters and blankets.Click here to learn more about our cleaning procedures in response to COVID-19.Click here to learn more about our cleaning procedures in response to COVID-19.

Blankets are not laundered weekly, however, you are welcome to use the washer and dryer at the home if you would like to launder blankets prior to using. Please know not all blankets will fit in the machines. 

Sheets and towels are laundered in a highly automated and sophisticated commercial laundry facility, where they are wrapped in plastic immediately after laundering. Beds are made by our housekeepers who are instructed on proper handling of laundry.

Pools and hot tubs are cleaned and chemically treated prior to each guest's arrival, as well as a midweek chemical check. The CDC has stated there is no evidence that COVID-19 can be spread to humans through the use of pools, hot tubs or spas, or water playgrounds. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools, hot tubs or spas, and water playgrounds should inactivate the coronavirus that causes COVID-19.

Clean face masks (either cloth or disposable surgical type) and gloves must be worn by employees while inside of homes and while interacting with guests, owners, or vendors outside of the office. In addition, Employees may not enter occupied homes until the guests have relocated to a separate, distant area within or outside of the home.

When You Get Here

Gathering requirements do not apply to occupants of vacation homes. We recommend all guests practice good hygiene, wear face coverings, and social distance when possible.

Yes, Outer Banks beaches are open! Beaches are being monitored to ensure that beachgoers are following the Governor's social distancing guidelines following COVID-19 reopening. Click here for the latest information on North Carolina state guidelines.

Currently we are not experiencing widespread shortages of groceries on the Outer Banks. However, like many places in the United States, all shoppers should expect to see changes in product availability at grocery and retail outlets as supply chain demand fluctuates across the nation. If possible, visitors should bring essentials with them, including paper and sanitizing products and non-perishable groceries.

Outer Banks businesses must follow NC state guidelines. Face coverings are currently required in indoor and outdoor public spaces where social distancing cannot be maintained.

Please support our local businesses! In addition to their dining rooms, local restaurants are also offering takeout, even ones that do not normally offer these services. Whether dining in or carrying out, we suggest calling ahead or checking their Facebook pages/websites for more information.

Community amenities, if any, may be unavailable or have limited availability for your stay in accordance with NC Governor Roy Cooper's COVID-19 Executive Orders

Access & Reservation Questions

Following the outbreak of the novel coronavirus and growing concerns for the community, local officials made the decision to restrict entry to the Outer Banks to residents only beginning in March 2020. Re-entry for visitors to the Outer Banks began on Saturday, May 16th at 12:01 AM. Click here for more information from Dare County.

Yes! We are currently accepting new reservations from May 16th onward. The easiest and quickest way to book is to book online. We are also available by texting (252) 888-2598. Click here to start your search!

We would love the opportunity to try and find a solution that works for your group and the homeowner. These are the steps to take, in order:

  1. Begin the re-market process in an attempt to get the home/week re-rented. We have already seen an influx of guests who are interested in booking an Outer Banks vacation
  2. If you have purchased travel insurance, start the claim process. If you have questions, contact Generali Global Assistance at 866-999-4018 and reference plan code G-332CSA.
  3. If the re-market process and/or travel insurance claim is unsuccessful, you may be able to reschedule your vacation for a future week(s) in the same house pending owner approval.

If your arrival date is prior to 5/16/2020, your reservation is affected by the Outer Banks bridge closure and you are eligible for a refund. If you prefer to switch your travel dates instead of the refund, please contact our office.

Given the unique and rapidly changing nature of this situation, we are handling each reservation individually. We understand one solution may not work for everyone. Rest assured we are doing our best to help each and every guest as we all navigate these uncharted waters together.

If your arrival date was before 5/16/2020, your reservation is affected by restricted access to the Outer Banks. You will receive a refund of all monies paid. The refund will include the rental fee, home service fee, taxes, and travel insurance (if purchased), and will be processed on the Monday following the last day of your scheduled vacation.

If you prefer to reschedule your vacation for a future week(s) in the same house instead of a refund, please contact our office.

Since we are not licensed insurance agents, and due to the unique nature of this situation, all travel insurance-related questions should be directed to Generali Global Assistance 866-999-4018. Please reference plan code G-332CSA. We also encourage you to read Generali’s position statement regarding COVID-19 coverage.

The refund is processed once the departure date has passed. Refunds include all monies paid for the vacation including the rental fee, home service fee, taxes, and travel insurance (if applicable).

All monies will be returned to the leaseholder and any additional payers via the method of the original payment. If the rental amount was paid electronically, via credit card or eCheck, the refund will be processed through our third-party processor. If the original payment was via paper check, monies will be returned via paper check.

Our team is working hard to process all refunds within 15-30 days of the departure date. However, it may take additional time for the financial institutions to finalize the refund and post to your credit card account or deposit to your bank account.

If we are unable to provide you with the home during your lease dates due to our bridge restrictions you may be eligible for a refund.

Additional Resources

County Websites

Local County Websites

Please monitor these official resources

Travel Insurance

Travel Insurance Information

Please contact Generali Global Assistance directly

Latest Outer Banks Coronavirus Updates

Bulletin #24: Coronavirus (COVID-19)

Friday, July 30, 2021 9:56 AM

The Governor of North Carolina has issued a new Executive Order which includes a recommendation that everyone wears masks indoors. This is currently only a suggestion and there are no new or additional mandates in place on the Outer Banks at this time. Read the full Executive Order

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks specifically.

Bulletin #23: Coronavirus (COVID-19)

Friday, May 14, 2021 3:26 PM

The Governor of North Carolina lifted all mandatory capacity and gathering limits, physical social distancing requirements, and many of the mandatory mask requirements. Read the full Executive Order

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks specifically.

Bulletin #22: Coronavirus (COVID-19)

Thursday, April 29, 2021 4:50 PM

Effective this Friday, April 30, 2021, the Governor of North Carolina will continue the phased approach of easing of certain COVID-19 restrictions. Particularly, indoor gathering limits have increased to 100, and outdoor limits have increased to 200. Read the full Executive Order

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks specifically.

Bulletin #21: Coronavirus (COVID-19)

Tuesday, March 23, 2021 2:33 PM

Effective this Friday, March 26, 2021, the Governor of North Carolina will continue the phased approach of easing of certain COVID-19 restrictions. Face coverings will still be required in indoor and outdoor spaces where social distancing cannot be maintained.

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks specifically.

Bulletin #20: Coronavirus (COVID-19)

Tuesday, December 8, 2020 4:00 PM

The Governor of North Carolina has issued a modified stay at home order effective Friday, December 11, 2020 at 5:00 pm through January 8, 2021 at 5:00 pm, unless otherwise modified or extended.

Executive Order 181 implements a modified stay at home order. The Order also extends the capacity limitations, indoor and outdoor gathering limits, and other public health restrictions put in place under previous executive orders.

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks.

Bulletin #19: Coronavirus (COVID-19)

Thursday, November 12, 2020 3:10 PM

North Carolina entered Phase 3 of Safer at Home, the Governor’s three-phase plan to reopen North Carolina amid the COVID-19 coronavirus pandemic, on October 2 at 5:00 pm. An extension of the Phase 3 order is going into effect Friday, November 13, 2020. 

Executive Order 176 is adjusting limits on indoor mass gatherings to protect public health. Previously, indoor gatherings of up to 25 people were allowed. Now, Indoor gatherings are not to exceed ten people. The order states “When more than ten (10) people reside in the same household, residing together does not form a Mass Gathering.” This gathering restriction does not apply to occupants of vacation homes.

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks.

Bulletin #18: Coronavirus (COVID-19)

Monday, October 25, 2020 2:26 PM

North Carolina entered Phase 3 of Safer at Home, the Governor’s three-phase plan to reopen North Carolina amid the COVID-19 coronavirus pandemic, on October 2 at 5:00 pm. Phase 3 will remain in effect until at least October 23rd. Mask mandates and other prevention methods remain in effect. Changes from Phase 2.5 to Phase 3 include:

  • Bars’ outdoor seating areas may reopen at 30% capacity. Indoor bar areas remain closed.
  • Movie theaters may reopen at 30% capacity or 100 people, whichever is less.
  • The limits on mass gatherings will remain at 25 people indoors and 50 people outdoors.
  • The 11 pm curfew on alcohol sales for in-person consumption in locations such as restaurants and outdoor bars will be extended to October 23.

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks.

Bulletin #17: Coronavirus (COVID-19)

Wednesday, September 2, 2020 6:39 AM

North Carolina will enter Phase 2.5 of Safer at Home, the Governor’s three-phase plan to reopen North Carolina amid the COVID-19 coronavirus pandemic, on September 4 at 5:00 pm and will remain in effect until at least October 2nd. Mask mandates and other prevention methods remain in effect. Bars, nightclubs, movie theaters, and indoor entertainment facilities remain closed. Changes from Phase 2 to Phase 2.5 include:  

  • Mass gathering limits increase to 25 people indoors and 50 people outdoors.
  • Playgrounds may open. 
  • Museums and aquariums may open at 50% capacity. 
  • Gyms and indoor exercise facilities may open at 30% capacity. 

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks.

Bulletin #16: Coronavirus (COVID-19)

Thursday, July 2, 2020 8:39 AM

In the state of North Carolina, individuals are currently required to wear a face covering in indoor and outdoor public spaces where social distancing cannot be maintained.

Please visit the Dare County website for more details and answers to frequently asked questions regarding COVID-19 regulations on the Outer Banks.

Bulletin #15: Coronavirus (COVID-19)

Wednesday, May 20, 2020 6:27 PM

The Outer Banks has reopened for visitors as of May 16th.

For our guests who would like to reinstate their reservations, please email remarket@twiddy.com with reservation details including confirmation number.

Beginning Friday, May 22 at 5:00 PM, North Carolina's Safer at Home Order transitions to Phase 2 of easing certain COVID-19 restrictions. Click here for more information on NC Governor Roy Cooper's COVID-19 Executive Orders.

Bulletin #14: Coronavirus (COVID-19)

Wednesday, May 6, 2020 12:56 PM

The Outer Banks will reopen to visitors on Saturday, May 16th.

Dare County, in coordination with Hyde and Currituck Counties, will lift restrictions on entry for visitors beginning Saturday, May 16 at 12:01 AM. Law enforcement continues to enforce entry restrictions until then. Click here for more details on the Dare county website.

For our guests who would like to reinstate their reservations, please email remarket@twiddy.com with reservation details including confirmation number.

Beginning Friday, May 8 at 5:00 PM, North Carolina's Stay at Home Order transitions to Phase 1 of slowly easing certain COVID-19 restrictions. Click here for more information on NC Phase 1 reopening.

Bulletin #13: Coronavirus (COVID-19)

Monday, April 27, 2020 5:48 PM

Travel restrictions remain in place with no set reopening date yet. There has been a change to Currituck's County's previous statement.

Currituck and Dare counties have announced they will now work together on a coordinated reentry date for visitors to the Outer Banks. As such, Currituck County will remove the May 15th date from their State of Emergency and will move forward with a coordinated plan between the two counties.

Following the Governor’s action with regard to the statewide Stay at Home Order, which has been extended to May 8, Currituck and Dare County officials will meet again to establish a timeline for visitor entry to the Currituck and Dare Outer Banks. A joint announcement will be made once a date has been agreed upon. No date has been issued yet.

We continue to experience historically high call and email volume. We apologize for the longer than normal wait times, but please know our team is working hard to help each and every guest. If you are not traveling within the next two weeks, we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans. In the meantime, please stay tuned to our website or local county websites for the most up-to-date information.

Bulletin #12: Coronavirus (COVID-19)

Tuesday, April 21, 2020 7:24 PM

Travel restrictions are still in place on the Outer Banks with no opening date yet, however, the counties have begun to plan for reentry.

Currituck County will begin to allow non-resident property owners access this Thursday, April 23rd. Currituck County has anticipated May 15th re-entry for visitors, but will re-evaluate on May 4th to confirm. For more details, please visit Currituck County's website.

Dare County will offer tiered reentry for non-resident property owners based on last name beginning on Monday, May 4th. At this time, there has been no date set for visitor reentry. Dare county will address visitor access at a future date to allow for necessary syndromic surveillance and monitoring of resource availability. Dare County’s Stay Home - Stay Healthy order has been extended to May 22, 2020. For more details, please visit Dare County's website.

In addition, all individuals in Dare County are now required to wear a mask or cloth face covering in public settings where other social distancing measures are difficult to maintain.

It is important to remember that these dates are still subject to change. We will continue to share updates as new information becomes available.

We continue to experience high call volume. It is important to us that everyone gets the assistance they need. If you are not traveling within the next two weeks, we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans. In the meantime, please stay tuned to our website or local county websites for the most up-to-date information.

Bulletin #11: Coronavirus (COVID-19)

Friday, April 17, 2020 3:29 PM

We are currently experiencing high call volume. It is important to us that everyone gets the assistance they need. If you are not traveling within the next two weeks, we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans.

Travel restrictions are currently still in place on the Outer Banks that deny access to non-residents. At this time, we do not know when the bridge may be open again. In this time of uncertainty, we are doing everything we can to make sure you, our valued guests and extended Twiddy family, are well taken care of. In return, we ask for your patience as we navigate this unprecedented event.

Given the unique and rapidly changing nature of this situation, we are handling each of your upcoming reservations individually. It is important to us that everyone gets the personal assistance they need.

If you have a reservation scheduled to arrive:

  • Within the next 14 days - please get in touch with us to discuss options for your vacation.
  • Outside of the next 14 days - we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans. Plus, things very well could change before then. In the meantime, stay tuned to our website for updates.

Please read more on our Response to Coronavirus page.

Also for your beach fix from home, visit our OBX From Home page.

Bulletin #10: Coronavirus (COVID-19)

Monday, March 30, 2020 2:55 PM

As of March 30 at 5:00pm, the Governor has issued a Stay Home order for all of North Carolina. The Order directs people to stay at home except to visit essential businesses, to exercise outdoors, or to help a family member. Specifically, the order bans gatherings of more than 10 people and directs everyone to physically stay at least six feet apart from others. This Order permits the following businesses to remain open:

  • Restaurants that provide take-out, drive-thru, or delivery
  • Grocery stores
  • ABC stores and beer and wine stores
  • Doctors and other healthcare providers
  • Pharmacies
  • Hardware stores
  • Post offices
  • Gas stations and convenience stores
  • Veterinarians and pet supply stores
  • Hotels, airlines, buses, taxis, and rideshare services
  • Places of worship
  • Child care providers

Click here to view a full list of FAQs on the Stay at Home Order.

Travel restrictions remain in place. Visitors and non-resident property owners are not permitted access to the Outer Banks. Stay tuned to official county websites for the most up to date and accurate information:

We will also continue to post bulletins and updates on social media as information becomes available.

Bulletin #9: Coronavirus (COVID-19)

Friday, March 27, 2020 3:25 PM

Additional restrictions have been added to the State of Emergency Declaration that is currently in effect in Dare County. The “Stay Home - Stay Healthy” declaration goes into effect on Saturday, March 28 at 5:00PM and is being implemented to further minimize opportunities for exposure and transmission of COVID-19 in Dare County. This is not a Shelter in Place order. For more information and details please visit darenc.com/covid19.  

Currituck County has established a checkpoint just north of Sanderling. The main goal of this checkpoint is to monitor the flow of traffic in and out of Corolla as the county continues to assess local conditions. Anyone who has passed the main checkpoint to gain access to Dare County across the Wright Memorial Bridge will be allowed to pass between Dare County and Currituck County on the Outer Banks.

Travel restrictions remain in place. Visitors and non-resident property owners are not permitted access to the Outer Banks. Stay tuned to official county websites for the most up to date and accurate information:

We will also continue to post bulletins and updates on social media as information becomes available.

Bulletin #8: Coronavirus (COVID-19)

Wednesday, March 25, 2020 5:51 PM

The health and safety of guests, homeowners, and staff remain our top priority. As a reminder, Twiddy & Company has switched to a remote office workforce until further notice. We are still available by phone every day from 9:00AM to 5:00PM.

We are currently experiencing high call volume. It is important to us that everyone gets the assistance they need. If you are not traveling within the next two weeks, we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans and continue to monitor our website for any updates.

Travel restrictions remain in place. Stay tuned to official county websites for the most up to date and accurate information:

We will also continue to post bulletins and updates on social media as information becomes available.

Bulletin #7: Coronavirus (COVID-19)

Monday, March 23, 2020 12:42 PM

We are currently experiencing high call volume. It is important to us that everyone gets the assistance they need. If you are not traveling within the next two weeks, we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans and continue to monitor our website for any updates.

Stay tuned to official county websites for the most up to date and accurate information:

Read more on our blog post. We will continue to post bulletins and updates on social media as information becomes available.

Bulletin #6: Coronavirus (COVID-19)

Saturday, March 21, 2020 1:36 PM

We are currently helping guests with planned arrivals between now and early May. Those with reservations scheduled to arrive at the end of May and later should continue to monitor our latest bulletins. This is a unique situation that is still fluid, still dynamic. At this time, we do not know when these restrictions might end.

Guests with reservations arriving

  • Now through May 15, 2020: Call our office (252) 457-1100 to discuss options for your reservation or if you have already spoken to us but have additional questions as things change.
  • May 16, 2020 and later: If possible, please wait to contact us. It is too early to tell if your reservation will be affected by the current travel restrictions on the Outer Banks. Please continue to check our bulletin for updates

Stay tuned to official county websites for the most up to date and accurate information:

Read more on our blog post. We will continue to post bulletins and updates on social media as information becomes available.

Bulletin #5: Coronavirus (COVID-19)

Friday, March 20, 2020 9:11 PM

Effective beginning 10pm this evening, Friday, March 20th, Dare and Currituck County will prohibit access to visitors and non-resident property owners.

Please continue to monitor official county websites for the more up to date information:

It is unknown when these restrictions for visitors and non-resident property owners will be lifted.

We are asking that guests call the office to discuss their impending reservations at (252) 457-1100. We continue to contact guests, focusing first on those scheduled to arrive now through early May. Please know we are doing our best to assist every guest as quickly as possible. Due to high call volume, we ask that those with reservations after May 15th please wait to contact us. If your matter is urgent, please do not hesitate to reach out. This is still a very fluid situation that is likely to change as the days and weeks progress.

We will continue to update Twiddy.com and our social media channels as new information becomes available.

Bulletin #4: Coronavirus (COVID-19)

Friday, March 20, 2020 8:02 AM

Currituck County has joined Dare County in issuing an formal statement which restricts visitors from accessing the Outer Banks. Visitors to Currituck Outer Banks (Corolla and the 4x4 beaches) have not been permitted access since Dare County issued their restriction on March 17 as access to these areas is through Dare County. There is currently no information on when the travel restrictions will be lifted.

Please continue to monitor official county websites for the more up to date information:

Please continue to monitor official county websites for the more up to date information:

  • Dare County
  • Currituck County
  • We are asking that guests call the office to discuss their impending reservations at (252) 457-1100. We continue to contact guests, focusing first on those scheduled to arrive now through early May. Please know we are doing our best to assist every guest as quickly as possible. Due to high call volume, we ask that those with reservations after May 15th please wait to contact us. If your matter is urgent, please do not hesitate to reach out. This is still a very fluid situation that is likely to change as the days and weeks progress.

We will continue to update Twiddy.com and our social media channels as new information becomes available.

Bulletin #3: Coronavirus (COVID-19)

Wednesday, March 18, 2020 5:43 PM

Access to the Outer Banks is still restricted to residents and property owners only. Dare County has not posted any information on when these restrictions will be lifted at this time. Please follow official county websites for updates:

We are asking that guests call the office to discuss their impending reservations at (252) 457-1100. We are also in the process of contacting guests, focusing first on those scheduled to arrive now through early May. Please know we are doing our best to assist every guest as quickly as possible. Due to high call volume, we ask that those with reservations after May 15th please wait to contact us. If your matter is urgent, please do not hesitate to reach out. This is still a very fluid situation that is likely to change as the days and weeks progress.

We will continue to update Twiddy.com and our social media channels as new information becomes available.

Bulletin #2: Coronavirus (COVID-19)

Wednesday, March 18, 2020 9:01 AM

The Dare County Control Group has made the decision to restrict visitor access to Dare County beginning Tuesday, March 17, at 2:00 p.m. Checkpoints have been established at entry points to Dare County and no visitors will be allowed access. Please visit Dare County’s website for the most up to date information. This also restricts access to Corolla and the 4x4 beaches as entry is dependent on travel through Dare County. Please visit Currituck County's website for more information.

While the travel restriction is in effect, only residents of the Outer Banks are permitted to enter Dare County. Currently, we do not have information on when the restriction will lift. We are monitoring the situation closely and will alert guests once we learn more. 

Guests who are currently in-house are currently not required to leave, but will not be permitted access back into Dare County should they leave and try to return. Also be aware the Governor has issued an executive order effective at 5:00 p.m. March 17 stating all North Carolina restaurants and bars will be closed to dine-in customers. Takeout and delivery orders can continue.

Travel Insurance related questions should be directed to Generali Global Assistance directly at (866) 999-4018 or visit their website (plan code G-332CSA).

For guests with concerns about an upcoming reservation, please contact our office 9:00 a.m. - 5:00 p.m. You may experience extended hold times, but please know we are doing our best to assist every guest as quickly as possible. This is a rapidly evolving situation. We will continue to update Twiddy.com and our social media channels as new information becomes available. 

Bulletin #1: Coronavirus (COVID-19)

Tuesday, March 17, 2020 1:59 PM

Dare County will restrict access to visitors begining today, March 17 at 2:00PM.

Message from Dare County:
In response to updated guidelines from the CDC to avoid discretionary travel and follow the The President’s Coronavirus Guidelines for America, the Dare County Control Group has made the decision to restrict visitor access to Dare County beginning today, Tuesday, March 17 at 2:00 p.m. Beginning at 2:00 p.m., checkpoints will be established at entry points to Dare County and no visitors will be allowed access. Permanent residents, non-resident property owners and non-resident employees of Dare County businesses may review entry guidelines at www.darenc.com/entry. Staff is working to activate the online permitting system by 1:00 p.m

Please visit Dare County's website for the most up to date information: https://www.darenc.com/departments/health-human-services/coronavirus.

All travel insurance questions should be directed to Generali (plan code G-332CSA). Click here for more information.

This is a rapidly evolving situation and we will share updates as quickly as possible as they become available.

Outer Banks Sunset

We look forward to seeing you.