Twiddy Guest Reviews

Twiddy & Company values the opinions of our guests and we make sure we read each Twiddy review you submit to us upon departure. We thrive in hospitality and want to make sure we deliver the best Outer Banks vacation experience that we can to all of our wonderful guests. The following reviews come directly from our guests and are taken from the 2010 Spring, Summer and Fall Departure Surveys we received through email.

Everything was wonderful!

- 7/18/2010

Everything was great!

- 5/22/2010

The vacation was a great success.

- 7/25/2010

My vacation was great. Check in and check out were as easy as they could possibly be.

- 5/23/2010

Everything was excellent

- 7/18/2010

We were very satisified with Twiddy.

- 10/2/2010

I think everything was perfect. We have used Twiddy a couple of times and another company once and we really like the service and inclusions that Twiddy offers.

- 6/5/2010

We have been renting with Twiddy for the last six years. We have been very happy with you.

- 6/20/2010

Vacation was wonderful. We are looking forward to booking the same unit for 2011.

- 5/23/2010

"Twiddy was great - good website, good customer service"

- 8/21/2010

"You all do a terrific job - service calls are answered and taken care of, staff is always pleasant. House/pool is maintained well. We would not rent a house if it was not a Twiddy one. Did once before and had a HORRIBLE experience! Never again! "

- 5/22/2010

I have been coming to OBX yearly for more than 30 years and I think that this recent visit was one of the best.

- 9/11/2010

"Everyone we talked with was wonderful. We always go to Twiddy first, for vacation rentals."

- 6/19/2010

Twiddy did a great job to accommodate all of our needs!!!!

- 7/3/2010

"It was a great experience using Twiddy. We have been visiting the Outer Banks for over 11 years and never used Twiddy before. It will be hard not to use Twiddy in the future. Overall, Twiddy did a great job that will be hard to beat."

- 9/4/2010

Our visit to Duck was easily accomplished through exploration of the website and a couple of calls to rental agents. Everything was handled quickly and professionally by Twiddy staff. Our arrival and departure were both simple procedures...in and out with no fuss.

- 6/6/2010

Our vacation was very enjoyable. The people at Twiddy are very helpful.

- 7/11/2010

The response to fix the front door was excellent. Greeting people at the door was a very pleasant way to start out the vacation as well!

- 9/5/2010

Everything provided by Twiddy (both before and upon arrival) was very helpful.

- 8/14/2010

"As we have experienced in prior years, Twiddy did a wonderful job, start to finish, with making our vacation experience a pleasant one."

- 7/4/2010

We had a great experience with Twiddy.

- 8/7/2010

Our vacation was wonderful because of Twiddy. We we very happy with our stay!!

- 10/9/2010

We had a wonderful time.

- 5/22/2010

Everything was easy and wonderful!!

- 7/31/2010

Twiddy did an excellent job. We have no complaints. The house was clean and in excellent condition.

- 6/5/2010

Twiddy was very helpful and efficient.

- 6/12/2010

We had a great vacation and Twiddy helped with the courtesy call to tell us where to pick up our key code when we got stuck in traffic.

- 7/10/2010

Twiddy did a great job. Don't have any suggestions.

- 6/26/2010

We had the perfect vacation. Everything was wonderful.

- 6/26/2010

"Your cheerful and diligent help in helping us find our rental, the warmth with which we were greeted, the promptness in responding to a couple of minor fixes, the ease and friendliness of checking out (though we were REAALLY sad to leave), the professionalism of your staff ... well, you have thought it through thoroughly and obviously someone cares about good old-fashioned SERVICE. Cannot thank you enough and see you next year in OBX!"

- 5/28/2010

We were 100% satisfied!

- 7/11/2010

We were very pleased with our first-time experience of renting a house. Everything went very smoothly!

- 6/26/2010

It was one of the best vacation that we had!

- 7/10/2010

Everything from the first inquiry to Twiddy to the check-in procedure was handled smoothly and professionally! Very pleased!

- 6/12/2010

Outstanding personal and professional service!

- 8/22/2010

You guys are great and we love dealing with you

- 8/29/2010

Great first experience with your company

- 8/14/2010

Twiddy made the process of renting our house seamless as usual.

- 7/3/2010

Twiddy did an excellent job and exceeded our expectations. The owner of the house sent a welcome gift of local wine and cheese etc as well as called mid week just to make sure we were doing well. We have never had that in the 15 years we had been coming to the Outer Banks. We were all very impressed.

- 7/3/2010

All was wonderful and Twiddy provided well.

- 8/8/2010

Everything done by Twiddy was great.

- 6/12/2010

"We loved the house! And, as usual, when we called Twiddy for the few things that came up, we got an immediate response. Thanks!"

- 10/2/2010

Answers to all our questions were available on the website which is extremely easy to navigate and very user friendly. We had a great experience using Twiddy.

- 5/22/2010

Great job. Took care of all of our needs.

- 6/19/2010

Everything was perfect. We couldn't have been more happy with our vacation. Look forward to staying in the same house next year. Thanks so much!

- 7/31/2010

"I have used Twiddy for the past several years for my OBX rentals, and in comparison to other rental companies I have used, I find Twiddy is my favorite to work with. They are responsive to issues, courteous, and we have never been delayed in getting checked-in, no 'hidden 'fees, etc."

- 8/22/2010

Your front desk staff are fantastic!

- 5/16/2010

Twiddy is an excellent property management group. Everyone was helpful. We needed a maintenance call because the freezer went out temporarilily and the response was excellent. And the house - FABULOUS!

- 10/17/2010

All our expectations were met and we had a great time.

- 9/11/2010

Very satisfied with Twiddy.

- 8/21/2010

we had a wonderful time...we visited the office once with a question and were very pleased with the help we received...no complaints at all. (wine and cheese when we arrived would have been nice!!!)

- 8/21/2010

Twiddy has always been great!

- 6/6/2010

I have never had a problem renting a home through Twiddy.

- 6/27/2010

Staff was extremely friendly and helpful.

- 8/8/2010

Twiddy was great as always!!!!!

- 6/12/2010

"Our vacation was wonderful. The home was beautiful, the weather was fantastic and all interactions with Twiddy were handled very well."

- 9/5/2010

"You could not have done anything better, we loved the house and had a great week. The few repairs we noticed were listed on the sheet we turned in. We will certainly be back again. "

- 9/11/2010

"I am very pleased with the efficient handling of our reservations, arrival and departure procedures. It was what we expected."

- 6/6/2010

"Twiddy is top-notch, excellent customer service and quality properties!"

- 8/14/2010

"Dealing with Twiddy was wonderful, as always."

- 7/17/2010

We had a wonderful week and were extremely happy with the house.

- 7/25/2010

We love renting from Twiddy. Everything was very smooth and we had a wonderful vacation!

- 7/4/2010

"It was great, and we have only good things to say about Twiddy after using you for two years."

- 6/6/2010

Twiddy was great! We didn't have any beach chairs at the house - called and they delivered new ones immediately. Check in was a breeze -overall an A !

- 9/4/2010

The staff were all very friendly and always willing to help. I wouldn't change a thing.

- 8/28/2010

We have been renting thru your company for almost 15 years now. Some years we come down twice but always at least once. Your people are the best. When we have made special requests all efforts have been made to accommodate us. Twiddy is a major reason we keep coming back. We love your website and the ease of reserving homes. Thanks for doing such a great job and making our experience so positive.

- 8/29/2010

Twiddy did an amazing job and I can't think of anything I would change--except of course having more time there!!

- 7/10/2010

Twiddy did a great job!

- 8/7/2010

Everything was done quite nice. We can't think of anything you could do better. We had a wonderful time!

- 6/19/2010

Twiddy was top notch and excels at taking care of their clients. We had a small problem that was addressed immediately ON LABOR DAY! All of you at Twiddy rank number 1 in my book for custumer service and I tell everyone that.

- 9/4/2010

We were very happy as usual. We have used Twiddy every year for 8 years and you do a great job

- 6/12/2010

This was an amazing week--great weather. We enjoyed the proximity to the beach. Housekeepers left the house in good condition. Kitchen was well appointed

- 7/4/2010

Twiddy did a wonderful job. The house was beautiful.

- 7/24/2010

The Twiddy group is great! Eveyone is very friendly and helpful and check in goes quickly!

- 9/18/2010

It has always been a pleasent experience dealing with the Twiddy staff.

- 8/29/2010

Excellent service - great house

- 5/30/2010

The whole experience was excellent

- 6/12/2010

Everything was great! would have been nice to get in the house a little earlier but aside from that all went well.

- 7/17/2010

"Our home was beautiful, functional and met the needs of our family. The many amenities made it a joy to live there for a week."

- 7/17/2010

Our vacation was great. We had a wonderful time.

- 9/12/2010

We were very pleased with all of the accomodations of our house as well as friendliness of the Twiddy staff

- 5/29/2010

We had a great trip! Everything went very smoothly and we enjoyed the location and the amenities of the house. Our favorite part of the house was the beds!!!! They were soooo comfortable! A great trip!

- 7/31/2010

Our vacation and the rental house were terrific.

- 9/25/2010

The stay was great! Easy key pick-up and drop-off. Thanks for a wonderful week.

- 11/20/2010

"we've dealt with twiddy twice now and absolutely a pleasant experience overall. you guys responded to our inquiries right away, helped us to have such a very relaxing vacation with families and friends. just keep up with your very professional manner of dealing with ordinary people like us. you'll definitely see us again sometime."

- 8/14/2010

"We were completely satisfied with all you did for us. Very helpful, thank you so much"

- 8/28/2010

It was fabulous!

- 5/29/2010

Things couldn't have been better. We loved the house and had a wonderful vacation!!

- 7/11/2010

We were very pleased with our Twiddy experience.

- 7/31/2010

Our house was absolutely beautiful and spotless when we arrived. Everything was first class. we all had a great week!!!

- 8/1/2010

Everything was perfect! Even our trip up the beach to visit your office in the old Coast Guard Station was great. Your sales person there was so wonderful and ready to provide information and talk with us. All of your staff were great! We will be back... in September!!!! This was our first trip to the Outerbanks and there will be many more to come.

- 5/29/2010

It was absolutely wonderful!

- 11/21/2010

Everything from check in to check out was fine.

- 10/10/2010

We thoroughly enjoyed our vacation and would recommend your company to others as they plan for future vacations.

- 6/27/2010

"Everything was wonderful, and it was especially helpful to receive a call when our rental home was ready for us to check prior to 4;00 PM."

- 7/17/2010

We had a great experience. Thank you!

- 9/12/2010

It was perfect

- 9/4/2010

"Their service team performed admirably!! This our third vacation home rented from Twiddy, and we will continue to use them for all of our Outer Banks vacation needs, as will my entire family. "

- 10/3/2010

"As always, Twiddy did a wonderful job with the reservation and check-in process. "

- 8/1/2010

It was great!

- 11/20/2010

We had a fantastic vacation. Thank you very much. Twiddy was very nice to us all.

- 7/3/2010

"It was excellent and all of the Twiddy ""extras"" were fabulous!"

- 7/31/2010

It was awesome. We were first time renters with Twiddy and the experience was amazing. We normally stay in Avon but now we will be coming back. People at Twiddy are very nice and helpful.

- 6/12/2010

Twiddy has always done a great job. We really appreciate their approach which is why we keep coming back.

- 6/27/2010

"Our experience with Twiddy was wonderful. From the time we chose our vacation home, to making payments, to greeting us upon our arrival to the Outer Banks, and to our departure. We had a very pleasant vacation with no unwelcome surprises in reference to our rental. Thanks Twiddy for everything and we will see you next year!!!!!"

- 6/12/2010

"Everything was as expected, no surprises."

- 6/27/2010

The service you provide is outstanding as always!!!

- 9/11/2010

Twiddy was extremely courteous and helpful. We only called them once and they responded immediately. They came to the house within an hour of our call about the grill. Great service!

- 9/12/2010

"Everyone I spoke with was very professional and friendly, and the house was immaculate upon our arrival."

- 10/2/2010

We had a wonderful time!

- 6/20/2010

We had a great experience with Twiddy. One of your agents was exceptionally helpful and it's staff service like hers that will bring us back year after year!

- 9/11/2010

Twiddy you are wonderful and the house was BEAUTIFUL and everything in working condition.

- 7/17/2010

Very happy w/ Twiddy this year.

- 8/15/2010

"Everything was perfect! The house, pool and hot tub were clean and well maintained. We loved this house!!"

- 8/14/2010

We were extremely pleased with the service we received from Twiddy. We arrived 2 hours after the Corolla office closed and there was still someone there to greet us on our arrival for check-in. Our home was in the 4x4 area and was amazing. We had detailed directions to get to the home. Every time we called Twiddy with a question or problem they helped us quickly and efficiently. We have no complaints and have no suggestions on improvements.

- 7/10/2010

This is the third time we've used Twiddy and the third very postive experience we've had. Just keep up the good work.

- 10/24/2010

"Twiddy was very pleasant, efficient and helpful."

- 10/17/2010

"Twiddy, entire staff have been wonderful, keep up the great work"

- 8/28/2010

"You all were great. Fast, helpful, courteous..."

- 6/13/2010

"That was actually one of the best vacations I have ever been on, which includes my trips to Europe and the Carribean."

- 9/12/2010

We absolutely love the early check-in option!

- 6/20/2010

Everyone was very helpful and patient. Home was as described.

- 10/9/2010

I thought that Twiddy was a great realty company to deal with....I loved the ease of the whole process from on-line information to keyless entry....Twiddy made renting very easy.

- 8/22/2010

Everything was terrific

- 7/17/2010

"We found Twiddy to be very pleasant, accommodating and professional."

- 9/5/2010

Twiddy thought about pretty much everything; our family's entire experience was top-notch. Best vacation we've had in years!!!

- 8/21/2010

We are satisified with your OUTSTANDING CUSTOMER SERVICE.

- 8/22/2010

"A wonderful, relaxing week which we have reserved again for next year. Thank you for your kind service and the hospitality shown us by your office staff. "

- 7/10/2010

"Can't say enough about the service that Twiddy offers. Anytime we called with a question or comment, it was handled professionally and very courteous. This was our 10th year renting with Twiddy and I doubt if we will go anywhere else."

- 9/19/2010

Twiddy provided my family with a wonderful opportunity to vacation together. We have rented with Twiddy many years and rely upon your hospitality and committment to lovely rental properties. More enjoyable to us is making the days longer and stretching out the days. Time passes too quickly!!!!

- 10/2/2010

You guys continue to be great year after year!

- 8/14/2010

"Wonderful stay, as always. We are reserved for three weeks next Sept!"

- 9/26/2010

"All of my experiences with Twiddy during our stays with them for the past 18 years have been wonderful. They have taken any complaints that may have arisen and taken care of them immediately. Any questions were answered quickly and politely, the staff have always been the best. Thanks to all of them."

- 6/13/2010

The staff at Twiddy was very friendly & helpful. They made it very easy to put together our last-minute trip.

- 6/27/2010

Twiddy was great as always - no complaints or suggestions!

- 9/4/2010

Twiddy staff were very friendly and helpful every year.

- 6/12/2010

"The vacation was great. We loved the house, pool and hot tub. The convenience to the beach was awesome. The beach was beautiful. We all loved it. It was a really relaxing vacation."

- 6/13/2010

Everything was Great!

- 5/23/2010

"Honestly, I couldn't think of a thing you could do better. Your staff is extremely helpful and courteous. We LOVED the feature you had to contact us when our house was ready. When we called regarding beach chairs the next morning you delivered 4 new chairs. We will always choose you when booking our Outerbanks vacations!"

- 8/29/2010

Twiddy always provides exceptional service from start to finish.

- 8/28/2010

Everything was FANTASTIC!!!

- 7/4/2010

"We have always been very satisfied with the service that Twiddy provides. Being a Realtor myself, i understand the need for prompt and courteous service for vacationers. We'll continue to use Twiddy as our vacation rental company and have recommeded Twiddy to our friends. Thanks!"

- 7/11/2010

"It was the best vacation, ever."

- 6/20/2010

The experience and staff there at the corolla office were by far exceptional. A few employees went above and beyond to provide a quality experience.

- 7/4/2010

Everything was great as always when you stay at a Twiddy rental property.

- 7/18/2010

Everything was great! We liked that our house was ready early and could check in as soon as we arrived.

- 8/22/2010

It was perfect

- 8/28/2010

Working with Twiddy was an exceptional experience. Your staff is VERY friendly and always willing to help. Your website is great- keep this up. Your site is the best one out there and made it easy and comfortable to book a first time vacation to the OBX.

- 9/5/2010

We have rented from Twiddy for over 10 years now and they have been nothing but organized and accomodating each year we visit.

- 8/21/2010

"My vacation experience was incredible, and enjoyable. The Twiddy staff at Corolla, made sure that everything was well taken care of."

- 10/16/2010

Everything about the property met or exceeded our expectations.

- 8/15/2010

Our experience with Twiddy was great!

- 8/14/2010

Everything was wonderful! The Twiddy staff was very helpful & responsive. We enjoyed ourselves so much that we're holding the same place for next year. Thanks for a wonderful vacation.

- 5/23/2010

Our vacation exceeded our expectations.

- 9/11/2010

Twiddy is amazing! We have rented thru them for many years and would NEVER use anyone else!

- 6/6/2010

We have always been pleased with your service. Whenever we have called with questions we have been happy with the answers and the accommodations.

- 8/1/2010

This was the first time we used Twiddy...What a great exerience. Whouldn't change a thing.

- 7/31/2010

We had a great vacation! The weather was great and the location/house was wonderful. No complaints at all!!

- 10/2/2010

"Twiddy was excellent, the staff in the office are very friendly and helpful."

- 7/24/2010

Twiddy was great!

- 5/29/2010

Excellent experience -- good customer service

- 7/25/2010

Check in was fast and efficient

- 6/12/2010

They were very helpful and ready to assist when needed.

- 9/4/2010

"I was very pleased with all communication. The young man who greeted us when we checked in Sunday, Sept. 5 - at around 12:30 was most helpful and represented the company well."

- 9/5/2010

We have no complaints. Twiddy is always the best!

- 6/20/2010

The service from Twiddy was excellent.

- 6/27/2010

I am completely satisfied with Twiddy. It was an excellent rental experience!

- 6/6/2010

We had a wonderful time. There was nothing more that Twiddy could have done for us.

- 7/25/2010

Twiddy did an exceptional job and our family had a truly memorable and enjoyable week.

- 9/12/2010

The service was perfect.

- 7/17/2010

Our experience with check in and check out was great! You really have a great system.

- 8/22/2010

Our experience with Twiddy was excellent!!

- 7/18/2010

Twiddy is a great company. We always suggest friends wanting to rent at OBX go thru Twiddy.

- 6/20/2010

I have rented for several years and this was my first time renting our vacation home through Twiddy. I wish we had started with you years ago..

- 5/22/2010

Overall we were very happy with our experience with Twiddy. Everyone was very pleasant and friendly to deal with.

- 7/17/2010

EVERYTHING WAS PERFECT!!!

- 9/18/2010

We had a wonderful vacation. I would highly recommend Twiddy to anyone vacationing in the Outer Banks.

- 7/24/2010

"You pretty much took care of it all! Everyone from the ""door man"" at the rental office to the after hours staff was great!"

- 6/26/2010

The customer service was great throughout the process.

- 9/4/2010

"We had a great experience working with Twiddy. This was the first time we've ever used a company like Twiddy for vacation rentals, so I don't have anything to compare to. The staff at the Duck, NC office was very nice and very helpful as far as setting us up and answering questions about the area."

- 8/8/2010

We have been vacationing with Twiddy for over 10 years now and I can't think of anything they could do to make our vacation more enjoyable-we have always loved it!

- 8/1/2010

I would like to thank the Twiddy staff for their prompt and courtous reponses to my family's needs. I will deal only with Twiddy & Co. for my future outer banks vacations.

- 9/18/2010

"Everything was perfect with the exception of Mother Nature and there is nothing you could have done about that. The house was clean and well maintained. Your staff was timely, pleasant and professional. "

- 8/29/2010

Twiddy was great - can't imagine anything that could have been done better! They even agreed to call the owner to see if we could have an extra dog for a few days.

- 10/17/2010

Twiddy did an excellent job making our vacation enjoyable.

- 9/11/2010

The staff did a wonderful job answering questions during the months leading up to our wonderful week. The house was in excellent condition and very lovely.

- 7/24/2010

We had outstanding service from everyone we came in contact with. You are wonderful to work with.

- 9/4/2010

The service we recieved from Twiddy was exceptional

- 9/12/2010

Twiddy did an excellent job making our vacation enjoyable!!

- 8/14/2010

Everything was great...we all had a wonderful time and we love the house. We have been there 2 years in a row and are thinking about doing the same next year.

- 10/3/2010

Very good service. Liked online services and being able to pay online.

- 7/24/2010

"The staff was courteous, friendly, and resolved problems quickly! Your team did a splendid job!"

- 6/12/2010

Everything was just great!

- 8/22/2010

"Once again Twiddy met all our vacation needs. Great communication, someone even checked in when we were late in arriving. We had 2 minor complaints with the home but Twiddy responded promptly and took care of issues. Always a pleasure, which is why we will continue to use Twiddy and recommend them to our friends."

- 7/10/2010

I was completely satisfied with our vacation experience and have nothing to complain at all about! Loved Morgans Reach and the 4X4 area and look forward to returning there in the future.

- 6/20/2010

It was a perfect vacation!!

- 6/5/2010

Everything was good upon arrival and check in/out was easy.

- 5/22/2010

Everything was great.

- 8/1/2010

It was great!

- 9/4/2010

"You guys do a wonderful job, I can't think of a thing you could do better."

- 6/13/2010

The people in the office were very friendly and responded to all our concerns. We had a great time.

- 6/26/2010

"We were extremely happy with the friendly service we received from Twiddy, both through the on-line booking system, telephone calls and the staff at the Corolla office. Thank you for making our stay enjoyable."

- 6/5/2010

Twiddy did a wonderful job in helping me plan our vacation to the Outer Banks.

- 9/26/2010

"We absolutely love OBX, Twiddy and J31025!"

- 8/21/2010

It was perfect.

- 7/3/2010

We have had wonderful experiences with Twiddy for the past 6 years.

- 7/24/2010

"We are repeat customers of Twiddy and could not imagine renting from anyone else. Everyone was polite, friendly, and professional and the few minor problems were handled promptly."

- 9/5/2010

We have been very happy with Twiddy... from the greetings from the staff when we pick up our packet to immediate response to any problems we might encounter. You have found the perfect formula for customer satisfaction....

- 9/19/2010

Twiddy did an excellent job.

- 6/6/2010

Twiddy staff were very helpful from start to finish. They were professional and we appreciated the prompt response to our few extra needs we had once we arrived. No reason for us to go thru any other rental agency...Twiddy makes it easy to enjoy the OBX!

- 7/11/2010

Dealing with Twiddy was a great experience.

- 9/11/2010

Twiddy's role in our vacation was performed very satisfactorily.

- 5/22/2010

Your staff was very helpful when I called and is always extremely friendly.

- 7/10/2010

Our trip and house this year were perfect!

- 6/13/2010

Twiddy is always so accommodating - we think you are the best in OBX!

- 6/26/2010

Renting through Twiddy was great. The process was easy and everyone we met was very friendly and helpful.

- 7/24/2010

Twiddy is a class act.

- 9/25/2010

Your company did a wonderful job from the friendly welcome after a very long drive and helpful information to a well maintained house.

- 7/3/2010

"I enjoyed my vacation very much. Twiddy was excellent in all areas. It was easy to reserve the home, and check-in/check-out was extremely easy. I would definitely rent from Twiddy in the future."

- 9/12/2010

I thought the service we received was outstanding. Everything went so smooth and easy and everyone was so friendly at check-in and check-out.

- 5/30/2010

Twiddy was very responsive to the few problems we had with the house.

- 7/24/2010

Always the best and always will be!!

- 8/14/2010

We had a great trip and would use Twiddy again in the future. We especially appreciated the ease of paying online-- a great service for those renting a house with multiple families.

- 9/26/2010

The Twiddy staff was efficient and courteous.

- 6/5/2010

Twiddy exceeded all expectations for customer service.

- 7/3/2010

I thought Twiddy was very organized and competent.

- 7/24/2010

"Everything handled by Twiddy was done perfectly, from check-in to check-out."

- 10/24/2010

Twiddy was excellent every call and concern was answered

- 8/7/2010

Everything was already very enjoyable.

- 7/31/2010

Twiddy was great. That's why we keep using Twiddy.

- 10/10/2010

"Twiddy does a great job. They're always friendly, helpful and willling to assist if the need arrises. "

- 7/10/2010

"Everything was great. The house was lovely, the pool and beach too. Loads of dishes, glasses, etc."

- 6/19/2010

All personnel were friendly and helpful...I can't think of anything that could be improved. Thanks!

- 9/4/2010

"Every contact we had with Twiddy personnel was very satisfactory. We found everyone responsive and anxious to make our vacation pleasant. The house was supposed to have had a full sized crib but when there was none there, a Twiddy employee had one delivered very promptly. Thanks for the great service!!"

- 9/5/2010

We had a fantastic experience. We were particularly pleased with the check in. Fast and simple

- 7/18/2010

You guys rock.

- 5/29/2010

Twiddy made my frist time there one the best vacation I ever had. I rate this vacation a 10.

- 5/29/2010

We think Twiddy does a fine job. The agency always acts promptly on concerns or requests.

- 6/20/2010

Our vacation was perfect!

- 7/10/2010

Your office was great to work with. Check in and check out was a breeze. We were very pleased. So enjoyed our vacation.

- 6/26/2010

Twiddy met all our requests and the office staff is great!

- 5/30/2010

"Twiddy made the whole process very smooth. Customer service was excellent in answering my many questions, and the online process is easy to access and very detailed."

- 6/5/2010

My vacation was great!

- 6/12/2010

"We love renting a Twiddy vacation home, because we know the booking, the check-in, check-out, and everything in between, will be handled very efficiently."

- 6/27/2010

This was the best of about 15 visits to the outer banks.

- 6/13/2010

The trip was outstanding from begining to the end of our trip. We have rented with you before and I am sure we will be back again.

- 6/5/2010

We were completely satisfied with Twiddy and our rental. It was such a pleasant experience. Thank you!

- 9/4/2010

Twiddy was great--very helpful.

- 7/11/2010

Everything was great! We were very happy!

- 7/4/2010

Twiddy is great - I'm a repeat customer and have been very happy with the 4 different houses I've stayed in.

- 10/2/2010

We had a great time and enjoyed the house (Salt Spray) very much. This was my first trip to the outer banks but will not be my last. Other family members had been there in a previous year and recommended we all go this year.

- 7/31/2010

Twiddy was fantastic. Easy to get keys and easy drop off.

- 6/20/2010

"We were totally satisfied with the service provided by Twiddy, as always!"

- 7/17/2010

Twiddy's reservation (on-line and on the phone) is very easy to use and very friendly and helpful.

- 6/13/2010

We have rented from you before and we have been pleased with Twiddy

- 7/18/2010

"I have found Twiddy extremely professional and organized, with great customer service and convenience in the past few years since we have been coming to the Outer Banks."

- 8/22/2010

We enjoyed our house very much. Both check in and out was very efficient and easy

- 6/19/2010

Our vacation is always great because we deal with Twiddy!

- 7/10/2010

As a whole Twiddy did a great job in assiting in our rental and was very responsive and helpful each time we needed assistance.

- 6/12/2010

All concerns were handled professionally.

- 7/17/2010

We had a great time and the service Twiddy provided was great.

- 9/5/2010

It was great service and a great vacation!

- 7/11/2010

"It was spectacular this year, just as it was last."

- 8/1/2010

Twiddy was and has always been amazing and very helpful.

- 7/11/2010

All was perfect. We had a fantastic reunion with our six children and their families.

- 6/26/2010

We love renting through Twiddy!

- 11/21/2010

Twiddy is outstanding. I wouldn't have done anything different or gone with a different company. Thank you Twiddy for making our vacation memorable.

- 7/17/2010

This is the 2nd time that we have rented a house in OBX with Twiddy and have been very pleased with your services and the houses that we selected. Your web site is wonderful. The house was just as we expected based on the information that you provided. The additional area information was very helpful also. Your staff have been wonderful to work with!

- 7/17/2010

The reservation process could not have been easier. The pictures on the site were true to the house. You were also helpful in advising where to rent a crib which was delivered to the house and then picked up at the end. Perect.

- 6/5/2010

Your company is far superior to any others we have used in the past.

- 7/18/2010

The people at Twiddy could not have done anything better to improve our vacation experience.

- 9/12/2010

"Twiddy was wonderful, as usual. "

- 5/23/2010

We were very pleased and don't see how you could have done better.

- 7/3/2010

Twiddy Rocked!

- 6/26/2010

The customer service was excellent! All employees were very nice and extremely helpful! I will definitely rent from Twiddy again and again!

- 6/12/2010

"Twiddy was easy to work with throughout the entire process. Also, the people on check in were extremly friendly and full of information."

- 8/7/2010

"I think this is the 1st time I rented through Twiddy, and by far, I believe this was my best experience. "

- 8/15/2010

I tend to be critical and honest but I draw a blank as I believe TWIDDY did all it could to make our vacation a great one.

- 7/24/2010

The experience with Twiddy was excellent.

- 9/5/2010

Twiddy is a first rate company.

- 7/10/2010

Everything was great! When we had an issue it was taken care of in a timely fashion.

- 9/19/2010

Love Twiddy.

- 9/26/2010

"As always, we found the house clean and in good order. It was a relaxing vacation."

- 7/11/2010

We had a wonderful experience. Loved the house and the pool and the location was fabulous!

- 6/13/2010

Twiddy is the best realtor company we have used for years.

- 6/13/2010

We are very appreciative of Twiddy's staff who worked with our transfer from a (competitor's) house to Happy Hours (a Twiddy house) last week. Everyone was very responsive and helpful!

- 7/31/2010

"Weather was perfect, beach was perfect, house was outstanding. The perfect vacation!"

- 6/5/2010

Twiddy office customer service is truly astounding. Congrats to the people who hire and train!

- 8/7/2010

The office staff was very welcoming and helpful ... both upon check-in and check-out.

- 8/14/2010

Twiddy was excellent! They kept us informed about the hurricane via facebook and their blog. It was perfect customer service.

- 9/4/2010

The house was just what we needed and wanted and the price was just RIGHT TOO. We hope to use your company again soon.

- 5/29/2010

Everything was wonderful. This was our sixth year renting in the Outerbanks and your realty was the easiest check in/check out we ever had. We loved the house and location. We had 6 seniors with us and the ease of getting on and off the beach was wonderful. We had a fabulous time and are already talking about next year. Thank you.

- 10/9/2010

I felt everything went very smooth and the house was great.

- 7/17/2010

You guys were great - I loved the booking process and how helpful you were with my questions.

- 6/12/2010

"I thought the check in and check out process was simple and easy. The house was wonderful and fully stocked with linens, dishes and towels."

- 10/10/2010

We loved every minute of our vacation and will be using your company next year.

- 6/19/2010

"We enjoyed our vacation/wedding celebration in Duck tremendously. The house was wonderful - we all wanted to live there forever! The house was so well supplied, we were all surprised. Twiddy & Co. could not have been more helpful. We appreciate all your help and services (especially the recommendation for baby sitting) - Should we have the opportunity to return to the Outer Banks, you will be our first call. Thanks so much!"

- 6/6/2010

It was great!!

- 6/6/2010

Twiddy met all of my expectations

- 10/16/2010

"Your maintenance department built 2 ramps for a man in a wheelchair in our house that helped so much. He was able to get in and out of the house easier, and out to the top of the steps to the beach. And, this was done on a Sunday no less. We really appreciated this. Thank you, and please let him know we feel he did a really nice job on the ramps. They were very sturdy and looked nice too."

- 9/25/2010

"Everything was wonderful, even the weather corporated."

- 9/18/2010

It was fabulous!

- 9/19/2010

"Everything was great. Your response to phone calls made by me and my family was excellent. Anything that was requested to be done, was satisfied."

- 7/25/2010

Congratulations on a stellar job. Everything was done quickly and efficiently and with a smiles on. Thanks for making our gift of a vacation week enjoyable to our all family.

- 8/28/2010

"The setup, reservation and check-in and went very smooth."

- 9/26/2010

"Twiddy was great, easy check in easy check out"

- 9/18/2010

"Twiddy was efficient, pleasant to deal with, and helpful."

- 7/3/2010

Everything was perfect from beginning to end.

- 8/14/2010

Everything was just perfect!

- 8/22/2010

It was a great vacation. All employees at Twiddy were very nice and helpful in our vacation. We especially liked the fact that they called us when our home was ready. Thank you for giving us a week of great weather with no rain during any of the days that we were there so we could get as much beach time in as possible.

- 7/25/2010

"Everything was great - very quick to respond to a service call, very friendly and helpful."

- 8/14/2010

Everything was great - we had the best time.

- 6/26/2010

"We have always been more than satisfied with Twiddy. Whenever we have had any issues, they are resolved quickly and without hesitation. For that we are greatful"

- 10/17/2010

"Twiddy service is always wonderful, we are so pleased with your service!"

- 8/29/2010

I was completely satisfied with Twiddy and look forward to planning future vacations through your company.

- 9/12/2010

Everything was perfect. This was the best vacation I have had in years.

- 7/18/2010

The vacation rental was thoroughly enjoyable. Special recognition should be given to Erica. This was the family's first experience at the Outer banks and Erica made sure that we had the right house for all of our needs. We hope to be coming back to Corolla next year and stay at the same house.

- 7/24/2010

It was great!

- 8/21/2010

EVERYTHING WAS GREAT!

- 7/10/2010

It was just wonderful. Unless they could control the weather!

- 7/25/2010

"This was our first experience with Twiddy and the Outer Banks. All 3 families have gone on several different vacations but all agreed that this was the best. We are all well travelled, which can be a hassel at times, but everything went right and by far exceeded our expectations of a rental house. "

- 6/26/2010

We had a perfect vacation. Twiddy is awesome.

- 9/4/2010

We had a really great time.

- 10/9/2010

Our experience with Twiddy was flawless - our calls were answered promptly; employees were curteous; and online registration process was user friendly.

- 8/1/2010

"You are, as always, very professional and courteous. "

- 9/5/2010

"This was our 16th year of vacationing on the Outer Banks, and our 16th year with Twiddy. Dealing with your company is, and has always been a pleasure. After the long drive, it is always a pleasure to walk into your office to find smiling faces ready to greet us. This year, while waiting for our house to be ready, we met and made friends with Ross and had a great time. Thanks for everything Ross! We had a great time, and we look forward to next year!"

- 6/26/2010

Our vacation was OUTERBANKSOUTSTANDING !

- 7/17/2010

TWIDDY is a class act. We loved everything about our vacation.

- 8/22/2010

Everything was done well.

- 9/18/2010

"Twiddy couldn't have done a thing to improve on our vacation. We had a marvelous vacation, and, after 14 years with another rental company, we will definitely be back to Twiddy. We thank you for an effortless, painless rental."

- 6/20/2010

Our vacation was fantastic. We are return visitors to the house and it was just as lovely as we remember. Twiddy was fantastic and very easy to deal with as always. I just recommended Twiddy to a friend who rented a place in early Sept and they were thrilled with the service as well

- 7/17/2010

Twiddy was great. Made the process of renting easy and enjoyable.

- 8/8/2010

Customer service was fantastic. Everyone was very friendly and helpful.

- 7/18/2010

It was great!

- 8/29/2010

My entire vacation was wonderful. Twiddy responded punctionally to any and all requests for maintenance services and all fourteen of us in the house had only high praise for your services. Thank you!

- 9/11/2010

All components of our visit were handeled with speed and efficiency. We enjoyed our stay.

- 8/28/2010

"Everything went extremely well. Keep up the good work. The house was ready before 4:00 and that was great, being able to get in at an earlier time every year would be wonderful."

- 6/20/2010

Everything the Twiddy staff did was great!

- 10/9/2010

Loved the service and house was great!

- 10/2/2010

Everything was great! Very efficient and quick check-in and check-out.

- 9/5/2010

Staff at Twiddy was very polite and accommodating.

- 7/31/2010

We loved staying at B454. Twiddy realtor office was great! Can't think of anything they could have done to improve my vacation.

- 9/5/2010

Vacation was great!

- 6/26/2010

The staff at the Corolla office is wonderful---they helped in every way to make my family vacation the best---from the check in---to helping me find a lost seafood shipment---you guys are the best---THANK YOU VERY MUCH!!!!

- 6/20/2010

Twiddy did everything perfectly. Gorgeous house.

- 6/12/2010

Twiddy's service was excellent.

- 10/9/2010

Give me the week for free. Just kidding......had a great time and there is not much that could have been done better. Definitely will be back.......the house was perfect.

- 6/12/2010

You're the best company for us to deal with to date. We`ve been going to the Outer Banks for 8 years.

- 6/12/2010

"It was perfect. We have used other rental agencies in the past and but have had a far more efficient, friendly and enjoyable experience with Twiddy"

- 5/22/2010

It was a perfectly wonderful experience

- 8/21/2010

All aspects of the stay where Twiddy was concerned was excellent - The check-in was a pleasant surprise in speed.

- 7/10/2010

"We had a great time, our experience was awesome !!!"

- 7/10/2010

Everything was handled professionally and accurately.

- 6/6/2010

We had a wonderful time and Twiddy did a great job. I arrived to pick up my keys just after closing and the employees still in the building made me feel very welcome. (As if they stayed to greet me.) We had a small maintenance problem and it was fixed immediately.

- 6/19/2010

Twiddy has always been great with customer service and service in general.

- 9/5/2010

Great customer service when greated in Duck!

- 9/11/2010

"Everything was great, no complaints. We have vacationed in the outer banks several times before and used your competitors for rentals previously. We were very happy we decided to try Twiddy and would not consider using either of the other companies again. The house was cleaner and better taken care of. It was nice to have the beds made and to have better water in the 4WD area. Your standards are clearly higher and it shows! Thanks so much for a great week."

- 7/3/2010

Our vacation was a great success - having my children and their families together at the beach has been a dream come true. The home was perfect - I was just thrilled with the condition of the property. Everyone was surprised how nice the place was. We are planning another family vacation in 2 years and want to try another Twiddy vacation rental home.

- 6/12/2010

It was a wonderful experience. There was nothing more we could have hoped for!!

- 5/22/2010

We had a perfect vacation!

- 9/11/2010

Things went smoothly. I can't think of anything that would have made it better.

- 8/7/2010

"We have rented from Twiddy four or five times now and everyone there has been friendly, courteous, and efficient. "

- 7/18/2010

"Our experience at the Twiddy rental home was excellent. The house was clean, attractive, well-furnished. The employees were friendly and helpful."

- 6/6/2010

"Great trip! The house was in good shape, the staff was attentive and helpful. This is why I keep renting from you! Your service and attention is much appreciated."

- 9/4/2010

It is quite obvious your company is all about service.

- 7/24/2010

We use Twiddy every year that we vacation in the OBX and have always had a positive experience!

- 10/30/2010

Twiddy seems to have the best selection of homes on the OBX

- 8/27/2010

EVERYTHING WAS FANTASTIC ! IT WAS BETTER THAN I EXPECTED

- 10/23/2010

Our vacation experience with Twiddy was wonderful!

- 8/7/2010

We had a wonderful vacation

- 6/26/2010

We thoroughly enjoyed our vacation and were extremely happy with Twiddy's level of service.

- 8/15/2010

"We found the staff to be extremely responsive, knowledgeable, helpful, courteous and friendly."

- 7/18/2010

It was an excellent experience!

- 5/29/2010

"Twiddy, was great. Check in staff was friendly and everything was in order. "

- 10/24/2010

We enjoyed are vacation. The home was beautiful. The area was amazing. The staff was very helpful and responsive

- 7/4/2010

We have been dealing with Twiddy for over 20 years and have always had a great experience.

- 6/13/2010

Twiddy always does a wonderful job for us.

- 7/10/2010

We were all very impressed with the Customer Service reps at the office in Duck. The house was ready when we arrived and we all enjoyed our stay.

- 5/23/2010

It was perfect. We especially loved having our tires filled back up by the kids at the twiddy office. You should allow them to accept tips though.

- 7/10/2010

"Twiddy was great, no complaints at all!"

- 7/24/2010

"The Twiddy employees that we encountered were very personable, friendly, professional and courteous. The entire experience was great. A problem with the linen and towel service was resolved in the shortest possible time with no cost or inconvenience to us. "

- 7/10/2010

You folks were fantastic - helpful and friendly. I won't use another realtor in the Outer Banks.

- 9/5/2010

It was great!

- 8/7/2010

Your staff and the home were wonderful. We have rented from (a competitor) in the past and Twiddy certainly surpassed our expectations... Thank you

- 6/26/2010

Twiddy has always done an excellent job.

- 9/5/2010

Everything was EXCELLENT!!

- 6/5/2010

"Twiddy, as usually was great. Job well done. Very professional."

- 8/29/2010

We are always pleased with all Twiddy has done for us.

- 9/12/2010

Everyone was friendly and courteous

- 10/10/2010

Everything was wonderful! Twiddy is great and we hope to come again soon.

- 5/30/2010

"Twiddy did a great job. The house was perfect, cleaned on time. All my dealings with the staff were VERY friendly and helpful. "

- 8/28/2010

Everything was terrific as usual.

- 8/7/2010

We love TWIDDY. We have rented beach homes for well over 20 years and by far Twiddy is the best choice for us!

- 10/8/2010

It was wonderful as usual and your employees are second to none!

- 7/18/2010

Everything was perfect!

- 8/1/2010

"You folks were, as usual, outstanding."

- 6/27/2010

"The house was wonderful. Our family made very important memories. The Twiddy staff was very warm, welcoming, professional and efficient."

- 7/11/2010

It was great. How can you have a bad day at the beach?

- 6/20/2010

Everything was wonderful!!!

- 9/11/2010

We were very impressed by the professional nature of all our communication with Twiddy.

- 8/21/2010

We have been very happy with our service with Twiddy.

- 5/30/2010

"Twiddy was excellent to deal with at every step of the process. Making the reservations, responding to questions prior to the stay and during the vacation. "

- 7/31/2010

It was perfect!

- 5/22/2010

Twiddy has been the best real estate company we have ever used. We will continue to use Twiddy year after year -- you guys are the BEST!

- 8/29/2010

Twiddy was excellent as usual.

- 9/26/2010

Have been very satisfied every year. Looking forard to returning next year.

- 8/29/2010

The home was clean and in excellent condition. The staff at check-in was polite and speedy. It was a good experience renting though Twiddy.

- 9/25/2010

"Our vacation was absolutely wonderful thanks to Twiddy's friendly, professional service."

- 10/2/2010

We enjoyed or vacation so much and wish we were still there!!We tried to get internet at our house and the employee did his very best to help! Everyone from Twiddy was very friendly and helpful!!

- 5/29/2010

Everything was so perfect - we were warmly welcomed upon our arrival and all of our questions were answered.

- 7/31/2010

Dealing with Twiddy was great and the house was wonderful.

- 7/17/2010

You have got it down! We had an incredible time. The house was great. We can't wait to come back next year!

- 6/26/2010

As always your service was excellent.

- 7/4/2010

"I think Twiddy is by far the best vacation home agency i've dealt with, and i am very satisfied with the service. I've been coming to the Outer Banks for a couple of years now. I have also refered Twiddy to many of my friends who also have used Twiddy to vacation in the Outer Banks."

- 10/24/2010

I was very pleased with how well everything was handled.

- 9/11/2010

We loved the house and the location and the service by Twiddy. They were very professional even when we called to report a damaged screen on the porch.

- 8/15/2010

It was an excellent experience. Thanks

- 6/13/2010

Twiddy was helpful in everyway.

- 7/4/2010

Staff very helpful and courteous. Loved the door men! Very thoughtful.

- 8/14/2010

"Twiddy is always 1st class, Twiddy could not have done anything better."

- 10/17/2010

We have always been satisfied with our rentals from Twiddy. The linen service is a plus to provide and they are of high quality.

- 7/24/2010

We had a lovely time.

- 6/19/2010

Twiddy did a great job from start to finish.

- 7/24/2010

"The house was in great shape, clean, we had a great vacation"

- 6/13/2010

Everything was fine from start to finish. Everyone that we dealt with were helpful and responsive. Thanks for an enjoyable 2 weeks!

- 7/31/2010

Everything seemed to be in order.

- 8/1/2010

Twiddy was great to work with!!!

- 9/12/2010

We have rented from Twiddy (Swift Escape) since 2003 and have been totally satisfied with your professional and kind treatment.

- 8/14/2010

Everything was perfect for our honeymoon! Thank you so much.

- 10/2/2010

Had a great experience.

- 5/30/2010

"This was our first year with Twiddy & Co. Your customer service is with our equal. In the 13 years we been coming to the OB, we started out w/ a few other companies but you have surpassed them all. The experience started in April when I picked up a catalog, it continued with our reservation experience, then when visiting in June to see the house we chose for Sept. What a wonderful experience, can't think of anything you could've done better. Thanks for everything!"

- 9/26/2010

We had a great vacation!

- 7/24/2010

Staff is always wonderful. I went to the office to look at some cottages for next year and the person at the front desk could not have been more helpful.

- 10/10/2010

"Our vacation as extremely enjoyable, and we have already done advance hold for next summer. Nothing Twiddy could have done to make it better. One thing that really was a nice surprise was having guys there when leaving to air up your tires. It made the process much quicker than waiting on people digging for air guages and doing it themselves. "

- 6/12/2010

"Although I have visited the outer banks over two dozen times in the last 32 years, this was my first experience with Twiddy. I was completely satisfied with the experience!"

- 8/15/2010

Twiddy makes checking in a breeze. Quick in and off to our vacation.

- 6/13/2010