Check-In and Check-Out Information

Duck Office  1181 Duck Road, Duck, NC  27949

Homes located in Southern Shores, Duck, Pine Island, The Currituck Club, Spindrift, Ocean Sands, Ocean Lake, Crown Point & Buck Island check-in and out at this location.  This includes cottage number prefixes A-I.  The Duck office is approximately 5 miles north on NC-12 on the right.

Corolla Office 1127A Schoolhouse Lane,  Corolla, NC  27927

Homes located in Whalehead, Corolla Light, Corolla Village, Ocean Hill, Villages at Ocean Hill, Ocean Beach, Sea Gull, Swan Beach, North Swan Beach & Carova Beach check-in and out at this location.  This includes cottage number prefixes J-V.   The Corolla office is approximately 15 miles north on NC-12 on the left.

Check-In:  4:00 – 5:00 pm

All efforts are made to have homes ready by check-in time, but we cannot guarantee the exact time of occupancy due to unforeseen circumstances. Housekeeping and all maintenance personnel must provide services between occupancies for every home.

A limited number of 1:00 pm check-ins are available for a fee. Requests must be approved by phone and paid for in advance of arrival. The fee applies whether or not you arrive by the designated time. Services such as linen deliveries, pool & spa cleaning and some maintenance calls may not be completed prior to Early Check-In and guests should anticipate service personnel arriving throughout the afternoon and early evening. 

For Guests arriving after-hours, keys and directions to your vacation home will be left in the After-Hours Exchange box if your balance is paid in full and we have your signed lease.  These boxes are located beside each office’s main entrance door.

Check-Out:  10:00 am

10:00 am is check-out time for all homes without exception. Keys should be returned to your check-in office by 10:00 am. Each office has an After-Hours Exchange box for early departures. Departure instructions can be found in the Guest Directory provided to each guest upon arrival.

All homes are cleaned prior to guest arrival and upon guest departure.  If you are staying for more than one week, mid-stay clean and linen services are available (once per week).  These services are complimentary, but must be requested in advance.  They are typically scheduled for a Saturday or Sunday due to the availability of Twiddy housekeepers. Please contact our office as soon as possible if you would like to make arrangements.